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VitusVet Leverages PubNub for Real-Time Updates in Veterinary Practices
技术
- 分析与建模 - 实时分析
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 电网
- 医疗保健和医院
适用功能
- 产品研发
- 质量保证
用例
- 实时定位系统 (RTLS)
- 时间敏感网络
服务
- 系统集成
- 测试与认证
挑战
VitusVet 是一个兽医实践客户参与平台,面临着为其 Connect 应用程序大规模构建实时通知的挑战。该应用程序旨在促进兽医和宠物主人之间的沟通,但开发用于实时通知的内部系统需要大量资源和时间。该公司需要一种解决方案,使他们能够快速有效地管理日常运营,改善客户沟通,并确保宠物得到最高质量的护理。我们面临的挑战是找到一种方法,使兽医诊所和宠物主人之间能够进行可靠、实时的沟通,而不必从头开始构建,因为这既昂贵又耗时。
关于客户
VitusVet 是一个客户参与平台,将宠物主人与其护理人员联系起来,以改善宠物的健康和安全。 VitusVet 由一位执业兽医于 2013 年创立,最初是作为一款应用程序开发的,旨在让宠物主人可以在手机上携带宠物的医疗记录。该平台不断发展,为兽医实践提供了一种现代方式来管理其日常运营并加强客户沟通。它提供预约和处方补充提醒、双向短信、宠物接受护理时的实时更新以及登记通知等功能。
解决方案
VitusVet 求助于 PubNub 来为其应用程序提供实时更新和向宠物主人发出通知的功能。将 PubNub SDK 集成到他们的应用程序中,使 VitusVet 能够为其客户提供非常有价值且需要的功能,从而将他们的开发时间缩短了三个月。借助 PubNub,VitusVet 能够为宠物主人提供宠物护理的实时可见性,通过应用内更新和通知提高兽医实践的效率,并为数百个兽医实践提供大规模实时更新。该解决方案还使客户能够使用路边办理登机手续,从而使兽医诊所能够简化其日常运营。通过该应用程序的实时功能,一旦顾客到达预约地点,兽医人员就会收到登记和送机通知。
运营影响
数量效益
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