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实例探究 > Why a Fire is No Match for BDR

Why a Fire is No Match for BDR

技术
  • 基础设施即服务 (IaaS) - 备份与恢复
  • 基础设施即服务 (IaaS) - 云计算
适用行业
  • 金融与保险
适用功能
  • 商业运营
服务
  • 云规划/设计/实施服务
  • 系统集成
挑战
A fire in a neighboring building caused significant damage to the shared underground parking garage and electrical infrastructure, leading to nearly five feet of water in the garage and submerged cars. The customer, a financial institution, couldn't access their offices for a week, which could have resulted in crippling downtime.
关于客户
Datacom Limited, a managed service provider (MSP) based in Toronto, specializes in IT and data protection services. The company is led by Steve Coker, who is dedicated to protecting clients from downtime. One of Datacom's customers, a financial institution, faced a significant challenge when a fire in a neighboring building caused extensive damage to shared infrastructure. Despite the potential for major disruption, Datacom's proactive approach and expertise ensured that the customer experienced minimal inconvenience.
解决方案
Datacom had conducted a disaster recovery (DR) simulation test just two months before the fire incident. This preparation allowed them to act swiftly and efficiently when the fire occurred. They had a secondary location reserved for the customer and quickly collaborated with Datto Tech Support to spin up virtual machines. This enabled the customer to continue their operations without significant downtime. The proactive measures and quick response ensured that the financial institution could maintain business continuity despite the challenging circumstances.
运营影响
  • The customer was able to continue business operations without significant downtime.
  • The proactive disaster recovery simulation test ensured that everyone knew their roles and responsibilities during the incident.
  • The collaboration with Datto Tech Support allowed for a quick and efficient recovery process.
数量效益
  • The customer was up and running within minutes of the incident.

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