BatchMaster Software

Primarch Manufacturing Inc. was a long-time user of Sage PFW, an older Sage solution. When Sage retired PFW and stopped offering support, Primarch determined the need to upgrade their ERP solution. The company needed a solution that would fit their manufacturing processes and be easy for their staff to learn and use. They also wanted a solution that would support their quarantine and test methodology, which is a core standard in their competitive private label manufacturing for nutraceuticals. This process involves quarantining everything upon receipt, applying lot numbers, and performing QC tests to verify vendor raw material claims.

BioZone Laboratories, a global developer and private-label manufacturer of cosmetics, topical pharmaceuticals, and dietary supplements, was in need of a solution to better manage its common base material and specialty ingredient inventories to avoid inventory overages and shortages. The company needed to manage products by average cost method, by capturing true costs at order, receipt, manufacturing, packaging and delivery. As a make to order business, BioZone also needed a solution that could forecast profitability allowing the company to maximize its investment of capital and resources. Over the last ten years, the cosmetics market has given way to specialty advisors and the boutiquing of the industry, which has been challenging for BioZone as many of their products are oil-based and they have been faced with significant raw material and transportation cost fluctuations.

Premier Research Labs (PRL) is a leading manufacturer of excipient-free nutraceuticals and superfood concentrates. As the company's business grew, they realized that their existing, outdated ERP system was not sufficient to manage their formulas, manufacturing, and financials. The old solution was heavily customized, making upgrades impossible. Departments were having trouble sharing data, and the system's inefficiencies were impacting collaboration across all departments. PRL needed a comprehensive solution that could accommodate their unique inventory structure, where inventory and customers are distinct yet most of the product formulations and production schedules are shared. Their manufacturing schedule needed to have visibility into customer's orders from all sources and produce an accurate master production schedule.