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CallTrackingMetrics
概述
公司介绍
CallTrackingMetrics is the only digital platform that uses call Tracking intelligence to inform contact center automation—resulting in a more personalized customer experience.
CallTrackingMetrics has also been recognized in Inc. Magazine's 5000™ list of fastest-growing private companies, Capterra's Top 20 Call Center Tools report, and as a leader on G2 Crowd for both CCaaS and Inbound Call Tracking solutions.
物联网应用简介
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技术栈
CallTrackingMetrics的技术栈描绘了CallTrackingMetrics在等物联网技术方面的实践。
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设备层
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边缘层
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云层
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应用层
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配套技术
技术能力:
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实例探究.
Case Study
CallTrackingMetrics Case Study: Lice Clinics of America
Lice Clinics of America, a network of over 300 clinics in 35 countries, was looking for a way to better understand how their national advertising campaigns were impacting their lead flows. They wanted to know which campaigns were driving the most calls and to which locations. They were also facing challenges with their existing provider for sending out text messages through their booking platform with clients. The messages were experiencing significant delays, which was a problem as their clients needed immediate responses.
