Bates, the co-founder and CTO of Hearo, faced significant challenges while developing a new core feature for their remote patient monitoring platform. Initially using SignalR for messaging components, Bates encountered limitations when trying to implement a feature that allowed customers and patients to send messages to multiple or specific users, groups, channels, and locations. This issue became critical as he prepared for a tradeshow, realizing that the existing solution would not scale to meet future needs. Frustrated and in need of a quick solution, Bates turned to PubNub, a platform recommended by his developer community. PubNub's extensive client libraries and built-in complex messaging workflows provided the necessary capabilities to overcome the limitations Bates faced with SignalR.

With any home automation solution, users want to monitor and control connected devices from anywhere with an Internet connection, all from their smartphone. Logitech Harmony hub-based remotes include a smartphone app for iOS and Android for this functionality. To power this capability, the Logitech development team needed a way to securely and reliably stream data between the smartphone application and the Harmony Hub. Logitech uses PubNub Realtime Pub/Sub Messaging to power the real-time communication between the smartphone application and hub to enable Harmony users to control their devices outside the home. Flexible and customizable, the Harmony API also allows 3rd party apps (like IFTTT) to integrate and extend Harmony functionality. The Harmony API uses PubNub to communicate third party app requests to the Harmony Hub in the user’s home. Beyond device control, PubNub also streams device state from the Hub to the smartphone application. This enables users to monitor the status of devices in their home in realtime, such as temperature, or whether the lights are turned on and off. Overall, PubNub’s realtime data streaming keeps users in the loop in realtime, and streams any changes as they arise.

Disprz, an interactive employee development and engagement platform, needed to build and deploy a scalable and reliable platform to deliver collaborative and realtime eLearning functionalities. The platform required a hosted realtime service to handle key interactive features such as group chat, messaging, and collaborative whiteboards. Initially built on an in-house stack using Socket.IO and other open-source components, Disprz faced challenges when the influx of users pushed the initial stack to its capacity, threatening the ability to deliver a fast and engaging eLearning experience.

Healthcare transportation is an inefficient, archaic system. 3.6 million Americans miss medical appointments every year due to lack of reliable transportation. $6 billion is spent on healthcare-related transportation every year. Missed medical appointments cost the U.S. healthcare system more than $150 billion per year, and $10 billion of this is caused by avoidable transportation problems. One Call saw the problem with existing healthcare transportation solutions: a combination of patient, dispatcher, and contracted vehicle services manually communicating through a number of channels led to a massive number of missed rides, incorrect pick-up and drop-off locations, penalties, and fees. One Call knew that using emerging technologies, the entire experience could be streamlined to provide a more cost-effective and positive experience for patients.

Building chat for the healthcare industry is more than just writing code. Strict compliance, complex rules, and closely-monitored regulation of sensitive healthcare data that’s stored and sent isn’t just an expectation – it’s a legal requirement. As a result, everything from the backend infrastructure to the end user features need to be carefully deployed, and maintained at a higher level of sophistication than other industries. After releasing the first version of their application, MedX started to notice stability issues with their backend infrastructure, as well as bugs with their client application. Devoting internal resources to focus on improving reliability, the MedX team quickly recognized they lacked the domain knowledge to continue to improve and innovate their app. With over 23,000 physicians using the application, MedX needed to improve reliability, and open up the opportunity to create new, innovative features for their users.

To deliver realtime, interactive second screen experiences, FanHub required a way to stream and sync data across connected devices. With sports, rapid delivery of data is essential, and lag or downtime is unacceptable for connected users. Reliability and speed were paramount considerations for the FanHub in the games and other experiences that it offers. In FanHub’s case, they needed to be able to deliver notifications, updates, and alerts, as well as update and sync front end UI, all in realtime. From the early stages of development of their realtime backend, FanHub knew they wanted to use a commercial data stream network. With a large audience and the requirement of realtime, FanHub chose the PubNub Data Stream Network.

Veeps needed a reliable and scalable solution to handle real-time chat during live-streamed performances. Their previous solutions lacked the flexibility and scalability required to maintain their infrastructure in-house. They needed a platform that could handle a high number of concurrent users and deliver messages fast and reliably, ensuring a seamless experience for both artists and fans.