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ABT Power Management: Empowering Business Growth Through Collaborative Learning
Technology Category
- Other - Battery
- Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
- Education
- Electrical Grids
Use Cases
- Inventory Management
- Virtual Training
Services
- Cloud Planning, Design & Implementation Services
- Training
The Challenge
ABT Power Management, a family-owned company that provides engineered solutions for DC powered applications, was facing a significant challenge. As the company grew and took on new customers, it realized the need to increase its headcount. However, the transfer of technical knowledge to new employees, essential for delivering exceptional customer services, posed a significant hurdle. In the early days, institutional knowledge was stored in the minds of company experts, who had vast experience working in the industry. As the company expanded, it needed a new way to store and share institutional knowledge effectively with new members of its team. The challenge was to find a solution that could bridge the gap between classroom learning and professional learning, enabling new employees to get up to speed on the industry faster and more efficiently.
About The Customer
ABT Power Management is a family-owned company that provides engineered solutions for DC powered applications in material handling and reserve power applications. The company performs extensive assessments to achieve the highest levels of efficiency for its clients’ battery fleets. In less than two decades, ABT has grown from a start-up company to one of the most successful suppliers of industrial power solutions in the southeastern United States, and a disruptive force for power management innovation across North America. The company's growth and success have been built on the highest standards, an entrepreneurial spirit, and the hard work and dedication of its employees.
The Solution
ABT Power Management decided to combine hands-on training with digital learning to accelerate its training programs and enable rapid business growth. The company realized that a learning management system with social capabilities would be the ideal solution. After researching ten different learning solutions, ABT chose IBM® Kenexa® LMS on Cloud. This solution offered personalization features so that content could be tailored to a specific audience, job title, and role, and delivered in a specific language. Mobile content was also accessible and tracked on the IBM Kenexa LMS, allowing workers outside the office to access mobile content and support material no matter where they were. Working together with a team from IBM, ABT deployed the solution in just three months, enabling it to start realizing the benefits of the new platform rapidly.
Operational Impact
Quantitative Benefit
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