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Alarm.com uses Control Center to efficiently scale to millions of users worldwide
Technology Category
- Platform as a Service (PaaS) - Connectivity Platforms
- Analytics & Modeling - Real Time Analytics
- Networks & Connectivity - Cellular
Applicable Industries
- Security & Public Safety
- Telecommunications
Applicable Functions
- Facility Management
- Business Operation
Use Cases
- Remote Asset Management
- Predictive Maintenance
- Fleet Management
Services
- System Integration
- Cloud Planning, Design & Implementation Services
The Challenge
Alarm.com, a pioneer in cellular communications for smart home services, operates one of the largest cellular-based M2M platforms in the world. The company needed to efficiently manage deployed solutions to meet rigorous reliability standards for home security and customer expectations. Additionally, they required unique visibility into connectivity costs to optimize rate plans and manage business growth cost-effectively. The challenge was to rapidly scale operations by leveraging partnerships with network service providers worldwide, enabling quick turnkey deployments in new markets.
About The Customer
Alarm.com is a leading provider of smart home security services, known for its pioneering work in cellular communications. The company operates one of the largest cellular-based M2M platforms globally, offering reliable and efficient smart home solutions. Alarm.com focuses on delivering high standards of home security and customer satisfaction. By leveraging advanced technologies and strategic partnerships, the company aims to provide seamless and cost-effective services to millions of users worldwide. Their commitment to innovation and reliability has positioned them as a key player in the smart home security industry.
The Solution
Alarm.com implemented Cisco Jasper's Control Center to manage their deployed solutions efficiently. Control Center provided real-time monitoring and remote diagnostics, enabling Alarm.com to quickly identify and resolve issues. The platform also offered unique visibility into connectivity costs, helping the company optimize rate plans and reduce operational expenses. By leveraging Cisco Jasper's global network partnerships, Alarm.com could rapidly scale operations and enter new markets within minutes. This agility allowed them to launch turnkey deployments and meet the high reliability standards expected by their customers.
Operational Impact
Quantitative Benefit
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