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Atrium Management Company's Success with AppFolio Property Manager
Technology Category
- Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
- Buildings
- Equipment & Machinery
Applicable Functions
- Facility Management
- Maintenance
Use Cases
- Inventory Management
The Challenge
Atrium Management Company, a property management organization for single-family and multifamily properties across Central Florida, has experienced rapid growth over the last several years. This growth was achieved through the acquisition of several property management companies, each with their own property management systems. This led to a challenge for Atrium, as they had to navigate multiple disparate and overly complex property management systems. The company needed a solution that could help them deliver exceptional experiences to their team members, residents, and owners, even as they were growing exponentially. The challenge was to find a platform that could centralize their operations and scale with their growth.
About The Customer
Atrium Management Company is a property management organization based in Orlando, Florida. Established in 1999, the company manages over 2,700 units of single-family and multifamily properties across Central Florida. Atrium has grown rapidly over the last several years through the acquisition of several property management companies. The company prioritizes developing relationships and delivering exceptional experiences to its team members, residents, and owners. Atrium has been voted one of Orlando’s best places to work for five years in a row, demonstrating their commitment to a good employee experience.
The Solution
Atrium Management Company found their solution in AppFolio Property Manager, an intuitively designed, easy-to-use platform that supports team members, residents, and owners. AppFolio Property Manager is purpose-built to easily scale and grow, allowing Atrium to continue moving forward without running into platform growing pains. The platform also allowed Atrium to centralize their operations, eliminating the need to navigate multiple disparate systems. With AppFolio, Atrium was able to input and set up new properties easily, and the platform's service and support were quick and to the point. AppFolio also provided centralized communication hubs, self-service online portals, online maintenance requests, and much more, making it easy for Atrium to create amazing resident experiences.
Operational Impact
Quantitative Benefit
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