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Augusta Rental Homes: Streamlining Property Management with Buildium
Technology Category
- Networks & Connectivity - 5G
Applicable Industries
- Buildings
- Cement
Applicable Functions
- Facility Management
- Maintenance
Use Cases
- Inventory Management
- Leasing Finance Automation
The Challenge
Paul Rush, the founder of Augusta Rental Homes, was new to the property management industry when he started his company in 2015. The complexity of managing a growing portfolio of rental properties presented a significant challenge. He needed a solution that could handle the intricacies of property management, from lease management to resident communication and maintenance tracking. Moreover, as a rental property investor himself, Paul understood the importance of providing customers with peace of mind and sought a tool that could help him deliver this.
About The Customer
Augusta Rental Homes is a property management company founded by Paul Rush in 2015. The company manages a portfolio of over 700 properties, including both multifamily and single-family homes. Despite being new to the property management industry, Paul has been able to impress his residents with the speed and ease of his communication, thanks to the use of Buildium. The company has been a Buildium customer since its inception and has seen significant growth and success in its operations over the years.
The Solution
Paul decided to use Buildium, a property management software, to address these challenges. He utilized Buildium’s Resident Center as a central hub for all resident communications, payments, and repairs. This approach allowed him to streamline the learning curve and quickly build trust with his residents. The digital communication capabilities of Buildium enabled Paul to establish a lean business model centered around efficiency and effectiveness. The software's intuitive interface and comprehensive features allowed him to manage a large number of properties remotely with a small team, thereby maximizing his return on investment.
Operational Impact
Quantitative Benefit
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