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Nintex > Case Studies > Automating Payroll Conversions: A Case Study on Ashland Credit Union
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Automating Payroll Conversions: A Case Study on Ashland Credit Union

Technology Category
  • Analytics & Modeling - Robotic Process Automation (RPA)
  • Application Infrastructure & Middleware - Event-Driven Application
Applicable Industries
  • Finance & Insurance
Use Cases
  • Process Control & Optimization
The Challenge
Ashland Credit Union, a banking institution based in the USA, was facing a significant challenge in managing payroll conversions. The process required them to manually alter a large subset of members’ payroll information, which was both time-consuming and costly. The manual nature of the process also introduced the risk of errors, which could have serious implications for both the credit union and its members. The challenge was to find a way to automate this process, ensuring accuracy and efficiency while reducing the time and cost associated with manual data handling.
About The Customer
Ashland Credit Union is a banking institution based in the USA. They serve a large number of members and handle significant amounts of data, particularly in relation to payroll. The credit union was previously reliant on manual processes for handling payroll conversions, which was both time-consuming and costly. They sought a solution that could automate these processes, ensuring accuracy and efficiency while reducing the time and cost associated with manual data handling. Ashland Credit Union is a customer of D+H UltraData and has been continually finding new ways to automate manual processes with Nintex Foxtrot RPA.
The Solution
Ashland Credit Union turned to Nintex Foxtrot RPA (Robotic Process Automation) to automate their payroll conversion process. Nintex Foxtrot RPA is a solution that enables organizations to manage, automate, and optimize business processes. With this solution, Ashland was able to quickly copy the necessary information from members’ existing payroll department and place it into the new one. Nintex Foxtrot RPA then went back to remove the old payroll data. This automation eliminated the need for manual data handling, ensuring 100% accuracy in the process. Ashland Credit Union continues to find new ways to automate manual processes with Nintex Foxtrot RPA, especially when tasks involve data clean-up or data consistency and involve large amounts of data.
Operational Impact
  • The implementation of Nintex Foxtrot RPA has had a significant impact on the operations of Ashland Credit Union. The automation of payroll conversions has not only eliminated the inconvenience of manual data processes but has also ensured complete accuracy in the data. This has reduced the risk of errors and the potential implications for the credit union and its members. Furthermore, the credit union has been able to find new ways to automate other manual processes, particularly those involving large amounts of data. This has further enhanced the efficiency of their operations and has made tasks such as changing eligibility codes, adding flags to accounts, or removing member information much easier and more efficient.
Quantitative Benefit
  • Elimination of time-consuming manual data processes
  • 100% accuracy in payroll conversion data
  • Cost savings from reduced manual data handling

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