Download PDF
Birst™ Provides Jive Software with Enterprise-Wide Business Intelligence
Technology Category
- Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries
- Software
Applicable Functions
- Sales & Marketing
- Business Operation
Use Cases
- Real-Time Location System (RTLS)
Services
- Cloud Planning, Design & Implementation Services
- Data Science Services
The Challenge
Jive Software, a leader in social business, was facing challenges with its reporting processes. The company used several applications to manage its day-to-day business, but these applications were not integrated in terms of their data. Each application lacked strong reporting capabilities and Jive was unable to easily tie together information across applications to gain a complete view of the business. As a result, employees had to download reports that were manually created in Excel each month. This process was time-consuming and left little time for employees to focus on the meaning of the reports. The company realized it needed a solution that could quickly and easily analyze information within and across applications.
About The Customer
Jive Software (JIVE) is a leader in social business. Its cloud-based platform connects employees, customers, and partners and is a proven system, focused on value use cases, that, according to research performed by a top three global business consultancy firm, increases productivity within companies by up to 15%. By combining the power of cloud, mobile, big data, and proprietary collaboration technologies, Jive is transforming the way work gets done and unleashing productivity, creativity, and innovation for millions of people in many of the world’s largest companies. To help customers improve their results, Jive works inside companies to power vibrant collaborative networks. Externally, it supports thriving customer communities that dramatically improve service, support, and customer satisfaction.
The Solution
Jive Software decided to deploy Birst’s BI platform throughout the organization, with a focus on sales initiatives due to their significant impact on the company’s continued growth. Birst’s intuitive, always-on dashboards are now delivering detailed information that is helping sales representatives to more easily and accurately evaluate sales prospects. Once a promising target is identified, representatives can increase their efficiency and reduce sales cycle time by seamlessly transitioning, with the click of a mouse, from Birst’s dashboards to Salesforce.com. Jive has also employed Birst to create several dashboards that analyze the organization’s sales pipeline. Using Birst Mobile, Jive is providing its management team with the ability to easily access these dashboards on the go. Users are able to leverage the iPad’s native, touch-screen functionality to flick through charts and tables, filter to information of interest, and drill into reports for more detail.
Operational Impact
Quantitative Benefit
Related Case Studies.
Case Study
Factor-y S.r.l. – Establishes a cost-effective, security-rich development environment with SoftLayer technology
Factor-y S.r.l., a web portal developer, was faced with the challenge of migrating its development infrastructure to a reliable cloud services provider with highly responsive technical support. The company needed a solution that would not only provide a secure and reliable environment but also support its expansion by providing resources to create and deliver innovative offerings.
Case Study
Darwin Ecosystem: Accelerating discovery and insight through cutting-edge big data and cognitive technologies
Darwin Ecosystem was founded with a unique vision of harnessing chaos theory mathematics to uncover previously hidden connections in unstructured data. The company’s algorithms can look at all the data generated by any source (such as news, RSS feeds and Twitter), and analyze how a specific set of concepts within that data are evolving over time. This is particularly valuable in situations such as business and competitive intelligence, social research, brand monitoring, legal discovery, risk mitigation and even law enforcement. A common problem in these areas is that a regular web search will only turn up the all-time most popular answers to a given question – but what the expert researcher is actually interested in is the moment-tomoment evolution of the data available on that topic. Darwin’s algorithm is computationally intensive, and the sources of data it correlates can be vast. To bring its benefits to a larger commercial audience, Darwin needed to find a way to make it scale.
Case Study
Zend accelerates, simplifies PHP development
Zend Technologies, a major contributor to the PHP open source community, needed to keep pace with emerging trends such as mobility, agile development, application lifecycle management and continuous delivery. The company needed to provide the right tools to the worldwide community of PHP developers. The challenge was to support enterprise-class capabilities from end to end, including mobile, compliance and security. The pace of business required developers to show results fast across a variety of devices without compromising quality or security.
Case Study
Delivering modern data protection with cloud scale backup from Cobalt Iron and IBM
Organizations are struggling to modernize their legacy data protection environments in the face of growing demands around new infrastructure, new applications, and budget consolidation. Virtualization and modern application development processes have significantly outgrown legacy backup architectures. In response, infrastructure teams have created multiple backup solution types to handle the varying SLAs (performance, scale, cost) required by their business sponsors. However, the sheer number and variety of solutions in this uncontrolled expansion creates huge amounts of work, threatening to overwhelm the IT team in many organizations. Today, developers may add new applications and virtual server instances by the hundreds per day without accounting for the restrictions of the existing backup infrastructure. They leverage the cloud for immediate compute and storage resources, yet rarely communicate succinctly with corporate IT to ensure that the appropriate data protection services are in place.
Case Study
Achieving near limitless scalability and flexibility with data in the cloud
Web-based publishing platform SpaceCraft found that as its client base grew, it was spending an increasing amount of time managing its databases, distracting its focus from product innovation. As its user base rapidly expanded, data volumes at SpaceCraft began to rise dramatically. Along with their main focus on maintaining and further developing a great platform for web publishing, the SpaceCraft team had the added pressure of managing the increasing quantities of data while ensuring ongoing high performance for clients.
Case Study
nViso SA – Delivers emotion recognition solutions worldwide with a scalable SoftLayer hosting solution
nViso SA, a company that provides emotion recognition solutions, was in need of a high-performance cloud hosting infrastructure. The company wanted to extend its services to a global customer base. The challenge was to find a solution that could handle the demands of their growing customer base and the need for high performance and reliability.
