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Birst™ Provides Jive Software with Enterprise-Wide Business Intelligence
技术
- 基础设施即服务 (IaaS) - 云计算
适用行业
- Software
适用功能
- 销售与市场营销
- 商业运营
用例
- 实时定位系统 (RTLS)
服务
- 云规划/设计/实施服务
- 数据科学服务
挑战
Jive Software 是社交业务领域的领导者，其报告流程面临挑战。该公司使用多个应用程序来管理其日常业务，但这些应用程序在数据方面并未集成。每个应用程序都缺乏强大的报告功能，Jive 无法轻松地将各个应用程序的信息整合在一起以获得完整的业务视图。因此，员工必须每月下载在 Excel 中手动创建的报告。这个过程非常耗时，员工几乎没有时间关注报告的含义。该公司意识到它需要一个能够快速轻松地分析应用程序内和应用程序间信息的解决方案。
关于客户
Jive Software (JIVE) 是社交业务领域的领导者。其基于云的平台将员工、客户和合作伙伴连接在一起，是一个经过验证的系统，专注于价值用例，根据全球三大商业咨询公司的研究，该系统可将公司内部的生产力提高 15%。通过结合云、移动、大数据和专有协作技术的力量，Jive 正在改变工作方式，并为全球许多最大公司的数百万员工释放生产力、创造力和创新。为了帮助客户提高业绩，Jive 在公司内部工作以支持充满活力的协作网络。在外部，它支持蓬勃发展的客户社区，从而大大改善服务、支持和客户满意度。
解决方案
Jive Software 决定在整个组织内部署 Birst 的 BI 平台，重点关注销售计划，因为它们对公司的持续增长具有重大影响。Birst 直观、始终在线的仪表板现在提供详细信息，帮助销售代表更轻松、更准确地评估销售前景。一旦确定有希望的目标，销售代表只需单击鼠标，即可从 Birst 的仪表板无缝过渡到 Salesforce.com，从而提高效率并缩短销售周期。Jive 还聘请 Birst 创建了多个仪表板，用于分析组织的销售渠道。使用 Birst Mobile，Jive 为其管理团队提供了随时随地轻松访问这些仪表板的能力。用户可以利用 iPad 的原生触摸屏功能浏览图表和表格、筛选感兴趣的信息并深入了解报告以了解更多详细信息。
运营影响
数量效益
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