Download PDF
Haviland Boosts Productivity and Business Agility with Datacor ERP
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
- Networks & Connectivity - RFID
Applicable Industries
- Packaging
- Transportation
Applicable Functions
- Logistics & Transportation
- Process Manufacturing
Use Cases
- Inventory Management
- Time Sensitive Networking
Services
- System Integration
The Challenge
Haviland Enterprises, Inc., a large privately held chemical distribution company, was facing challenges with its existing AS/400-based ERP system. The system was not specific to the chemical industry, leading to numerous modifications over the years to make it more usable for the company. However, these modifications made it costly to maintain, especially when updates were released by the vendor. The company also struggled with a lack of real-time data. While the previous solution offered wireless capabilities, it was not fully integrated with the rest of the ERP system, leading to inaccuracies and wasted time in locating products and reconciling the two systems. Haviland needed a solution that could provide real-time visibility across its four business groups, four physical locations, and over 10,000 different products.
The Customer
Haviland Enterprises, Inc.
About The Customer
Haviland Enterprises, Inc. is one of the largest privately held chemical distribution companies in the United States. Founded in 1934 as a small research and testing lab, it has grown to serve the needs of companies worldwide, including those in the US, Canada, Mexico, and Brazil. Haviland consists of two separate divisions: Haviland Products Company, which serves the industrial market with custom formulation, specialty blending, packaging, and distribution of a wide variety of chemical products; and Haviland Consumer Products, which formulates, blends, packages, and distributes more than 85 different swimming pool products for more than 75 different private label customers, serving some of the largest mass marketers of private label products.
The Solution
Haviland chose to implement the Datacor ERP system, developed specifically for Process Manufacturers and Chemical Distributors. The system is Windows-based, improving the user experience and accelerating the onboarding process for new employees. It also offers fully integrated wireless capabilities, ensuring that any warehouse activity recorded via the Barcode RFID scanners is reflected in real-time across the ERP system. Haviland implemented the majority of the Datacor ERP modules, including those for customer service, order processing, warehouse management, finance, accounts receivable, accounts payable, purchasing, inventory management, manufacturing, general ledger, transportation, and the executive dashboards. The company also uses the Datacor CRM system to extend its ERP system capabilities to its sales agents, managers, and customers.
Operational Impact
Quantitative Benefit
Related Case Studies.
![](/files/casestudy/Airport-SCADA-Systems-Improve-Service-Levels.png)
Case Study
Airport SCADA Systems Improve Service Levels
Modern airports are one of the busiest environments on Earth and rely on process automation equipment to ensure service operators achieve their KPIs. Increasingly airport SCADA systems are being used to control all aspects of the operation and associated facilities. This is because unplanned system downtime can cost dearly, both in terms of reduced revenues and the associated loss of customer satisfaction due to inevitable travel inconvenience and disruption.
![](/files/casestudy/IoT-based-Fleet-Intelligence-Innovation.png)
Case Study
IoT-based Fleet Intelligence Innovation
Speed to market is precious for DRVR, a rapidly growing start-up company. With a business model dependent on reliable mobile data, managers were spending their lives trying to negotiate data roaming deals with mobile network operators in different countries. And, even then, service quality was a constant concern.
![](/files/casestudy/Digitize-Railway-with-Deutsche-Bahn.png)
Case Study
Digitize Railway with Deutsche Bahn
To reduce maintenance costs and delay-causing failures for Deutsche Bahn. They need manual measurements by a position measurement system based on custom-made MEMS sensor clusters, which allow autonomous and continuous monitoring with wireless data transmission and long battery. They were looking for data pre-processing solution in the sensor and machine learning algorithms in the cloud so as to detect critical wear.
![](/files/casestudy/Cold-Chain-Transportation-and-Refrigerated-Fleet-Management-System.png)
Case Study
Cold Chain Transportation and Refrigerated Fleet Management System
1) Create a digital connected transportation solution to retrofit cold chain trailers with real-time tracking and controls. 2) Prevent multi-million dollar losses due to theft or spoilage. 3) Deliver a digital chain-of-custody solution for door to door load monitoring and security. 4) Provide a trusted multi-fleet solution in a single application with granular data and access controls.
![](/files/casestudy/Vehicle-Fleet-Analytics.png)
Case Study
Vehicle Fleet Analytics
Organizations frequently implement a maintenance strategy for their fleets of vehicles using a combination of time and usage based maintenance schedules. While effective as a whole, time and usage based schedules do not take into account driving patterns, environmental factors, and sensors currently deployed within the vehicle measuring crank voltage, ignition voltage, and acceleration, all of which have a significant influence on the overall health of the vehicle.In a typical fleet, a large percentage of road calls are related to electrical failure, with battery failure being a common cause. Battery failures result in unmet service agreement levels and costly re-adjustment of scheduled to provide replacement vehicles. To reduce the impact of unplanned maintenance, the transportation logistics company was interested in a trial of C3 Vehicle Fleet Analytics.
![](/files/casestudy/3M-Gains-Real-Time-Insight-with-Cloud-Solution.png)
Case Study
3M Gains Real-Time Insight with Cloud Solution
The company has a long track record of innovative technology solutions. For example, 3M helps its customers optimize parking operations by automating fee collection and other processes. To improve support for this rapidly expanding segment, 3M needed to automate its own data collection and reporting. The company had recently purchased the assets of parking, tolling, and automatic license plate reader businesses, and required better insight into these acquisitions. Chad Reed, Global Business Manager for 3M Parking Systems, says, “With thousands of installations across the world, we couldn’t keep track of our software and hardware deployments, which made it difficult to understand our market penetration.” 3M wanted a tracking application that sales staff could use to get real-time information about the type and location of 3M products in parking lots and garages. So that it could be used on-site with potential customers, the solution would have to provide access to data anytime, anywhere, and from an array of mobile devices. Jason Fox, Mobile Application Architect at 3M, upped the ante by volunteering to deliver the new app in one weekend. For Fox and his team, these requirements meant turning to the cloud instead of an on-premises datacenter. “My first thought was to go directly to the cloud because we needed to provide access not only to our salespeople, but to resellers who didn’t have access to our internal network,” says Fox. “The cloud just seemed like a logical choice.”