Software AG > Case Studies > Coca-Cola Refreshments, U.S.

Coca-Cola Refreshments, U.S.

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Technology Category
  • Automation & Control - Automation & Process Control Systems
Applicable Industries
  • Food & Beverage
Applicable Functions
  • Business Operation
Use Cases
  • Asset Lifecycle Management
The Challenge

Coca-Cola Refreshments owns and manages Coca-Cola branded refrigerators in retail establishments. Legacy systems were used to locate equipment information by logging onto multiple servers which took up to 8 hours to update information on 30-40 units. The company had no overall visibility into equipment status or maintenance history.

About The Customer
A wholly owned subsidiary of The Coca-Cola Company, Coca-Cola Refreshments is a 21st-century bottling and customer service operation in the U.S. and Canada. The Coca-Cola Company is the world's largest beverage company in business for more than 126 ye
The Customer
Coca-Cola Refreshments
The Solution

Coca-Cola Refreshments found a new thirst for Business Process Management (BPM) with this process automation project. The company gains new visibility in equipment use. Associates can use a wireless scanner to log up to 60 units at a time. Then they go to a desktop application to assign actions from a standard list. Every piece of equipment goes through a complete cycle of checks, and data is recorded to create a single record on the equipment’s life cycle.

Data Collected
Asset Location, Asset Status Tracking, Equipment Status, Tracking Of Assets
Operational Impact
  • [Data Management - Data Accuracy]
    Manual work, rework, duplication of data and errors are minimized through the new platform.
  • [Process Optimization - Real Time Asset Tracking]
    The location of individuals and assets can be identified in near real-time.
  • [Efficiency Improvement - Maintenance]
    Real-time status reports enable maintenance personnel to remotely diagnose the status of a device.
Quantitative Benefit
  • Associates can use a wireless scanner to log up to 60 units at a time.

  • Operation time improved by 98%, from 8 hours to minutes.

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