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Coca-Cola Refreshments, U.S.

Coca-Cola Refreshments owns and manages Coca-Cola branded refrigerators in retail establishments. Legacy systems were used to locate equipment information by logging onto multiple servers which took up to 8 hours to update information on 30-40 units. The company had no overall visibility into equipment status or maintenance history.

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  • SUPPLIER
  • Software AG
    Software AG's products help companies combine existing systems On-Premise and in the cloud into a single platform to optimize and digitize their businesses. The combination of process management, data integration and real-time analytics in one Digital Business Platform enables customers to drive operational efficiency, modernize their systems and optimize processes for smarter decision-making. Software AG specializes in business process management software, including XML-based database applications and enterprise software, transactional databases, and applications development. The company's customers use its products to link and manage a wide variety of IT assets, including business software, servers, databases, mobile devices, and PCs. Services include consulting, maintenance, and training.
  • TECHNOLOGIES
  • Automation & Control - Automation & Process Control Systems
  • INDUSTRIES
  • Food & Beverage
  • FUNCTIONS
  • Business Operation
  • USE CASES
  • Asset Lifecycle Management
  • ABOUT CUSTOMER
  • A wholly owned subsidiary of The Coca-Cola Company, Coca-Cola Refreshments is a 21st-century bottling and customer service operation in the U.S. and Canada. The Coca-Cola Company is the world's largest beverage company in business for more than 126 ye
  • CUSTOMER NAME
  • Coca-Cola Refreshments
  • CONNECTIVITY PROTOCOLS
  • SOLUTION
  • Coca-Cola Refreshments found a new thirst for Business Process Management (BPM) with this process automation project. The company gains new visibility in equipment use. Associates can use a wireless scanner to log up to 60 units at a time. Then they go to a desktop application to assign actions from a standard list. Every piece of equipment goes through a complete cycle of checks, and data is recorded to create a single record on the equipment’s life cycle.

  • DATA COLLECTED
  • Asset Location, Asset Status Tracking, Equipment Status, Tracking Of Assets
  • OPERATIONAL IMPACT
  • Impact #1
    [Data Management - Data Accuracy]
    Manual work, rework, duplication of data and errors are minimized through the new platform.
    Impact #2
    [Process Optimization - Real Time Asset Tracking]
    The location of individuals and assets can be identified in near real-time.
    Impact #3
    [Efficiency Improvement - Maintenance]
    Real-time status reports enable maintenance personnel to remotely diagnose the status of a device.
  • QUANTITATIVE BENEFIT
  • Benefit #1

    Associates can use a wireless scanner to log up to 60 units at a time.

    Benefit #2

    Operation time improved by 98%, from 8 hours to minutes.

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