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Equinix > Case Studies > Digital Transformation in the Cloud Drives Government Efficiency
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Digital Transformation in the Cloud Drives Government Efficiency

 Digital Transformation in the Cloud Drives Government Efficiency - IoT ONE Case Study
Technology Category
  • Infrastructure as a Service (IaaS) - Public Cloud
  • Networks & Connectivity - Software-Defined Networking
Applicable Industries
  • Cities & Municipalities
Applicable Functions
  • Business Operation
  • Cloud Planning, Design & Implementation Services
The Challenge

Digital transformation is driving the distribution of services and controls closer to customers, employees, partners, and ecosystems worldwide, in government as well as in business. With the goal of improving efficiency, adding flexibility, and gaining value for money, the UK government is undertaking a digital transformation. Like other government agencies, DVSA is transitioning away from long-term contracts, minimizing vendor lock-in, and moving to open source and cloud where possible—making fast, reliable connectivity essential.

Tim Hinchey, Head of Cloud and Infrastructure Architecture at DVSA, explained the challenge: “We were connecting to the cloud via virtual private networks (VPNs), but our VPN firewall ran out of capacity, so we needed another solution.”

The Customer

Driver and Vehicle Standards Agency (DVSA)

About The Customer

The Driver and Vehicle Standards Agency (DVSA) is an executive agency of the UK government. Its priorities are “helping everyone through a lifetime of safe driving” (which includes running motorists’ driving tests), “helping everyone keep their vehicle safe to drive” (by carrying out, for example, the MOT exhaust-emissions test on cars and testing vehicles for roadworthiness) and “protecting everyone from unsafe drivers and vehicles” (which includes monitoring vehicle recalls). DVSA employs 4,600 people in more than 500 locations, helping everyone stay safe on Britain’s roads.

The Solution

To meet this need for connectivity, DVSA selected Equinix Fabric, which directly, securely, and dynamically connects distributed infrastructure and digital ecosystems globally on Platform Equinix® via software-defined interconnection. Available across more than 30 Equinix International Business Exchange™ (IBX®) data center locations, ECX Fabric is designed for rapid scalability, real-time agility, and customized connectivity through a self-service portal or API.

Because every major cloud and IT service provider has a presence in IBX data centers, DVSA can easily connect staff to Amazon Web Services (AWS), Microsoft Azure and other cloud providers via Equinix Fiber Connects. Switching from one cloud provider to another to save costs or enable additional services takes only minutes. In addition, DVSA’s cloud connections run via its own MPLS network, without crossing the public internet, bringing its services and controls closer to citizens, employees, and partners at the digital edge.


Operational Impact
  • [Efficiency Improvement - Operation]

    Automated operations, making new services available to staff at more than 500 locations within seconds of being added to the cloud.

Quantitative Benefit
  • Reduced latency from 25 ms to 8 ms when connecting to Microsoft Azure.

  • Improved flexibility and responsiveness, with the ability to provision new connections in as little as 1 hour, compared to 4 months previously.

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