Driving Data and Development Efficiency in Healthcare: A Case Study on Provenance Data Systems
- Analytics & Modeling - Machine Learning
- Platform as a Service (PaaS) - Application Development Platforms
- Product Research & Development
- Building Automation & Control
- System Integration
Provenance Data Systems (PDS) offers a suite of tools designed for companies to obtain real-time feedback from customers. One of these tools is Pinpoint Feedback, a software solution that enables companies to engage in conversational commerce. PDS aimed to establish a relationship between their applications with a common data platform to break data silos and use the data across various applications. However, they faced several challenges. Firstly, they were struggling with a lack of customer feedback. Secondly, they were unable to implement cutting-edge software, either open-source or SaaS-based. Lastly, they needed data access for the software to run efficiently.
Provenance Data Systems (PDS)
About The Customer
Provenance Data Systems (PDS) is a company that offers a suite of tools designed for businesses to obtain real-time feedback from customers. One of their solutions, Pinpoint Feedback, is not an app but a software solution that leverages communication methods people use, allowing companies to engage in the burgeoning field of conversational commerce. PDS aimed to establish a relationship between their applications with a common data platform to break data silos and use the data across various applications. They required a technology stack to accommodate the integration of applications and platforms and help them accomplish their business strategy.
To overcome these challenges, PDS required an application programming interface (API)-driven solution that did not necessitate intensive engineering to scale and add new applications. They needed a broader pool of resources on an as-needed basis to support a technology stack that aligned with their ongoing business strategy. Specifically, they required a seamless data transfer between applications to collect customer feedback and provide an exceptional user experience for their customers. SoftServe was brought on board to build two products: the PDS platform and its first application. Both the platform and the application had to exchange data via API and integrate into artificial intelligence, cognitive services, machine learning, and multi-channel communication services. SoftServe also built a customer feedback Architecture Roadmap.
Related Case Studies.
System 800xA at Indian Cement Plants
Chettinad Cement recognized that further efficiencies could be achieved in its cement manufacturing process. It looked to investing in comprehensive operational and control technologies to manage and derive productivity and energy efficiency gains from the assets on Line 2, their second plant in India.
Energy Saving & Power Monitoring System
Recently a university in Taiwan was experiencing dramatic power usage increases due to its growing number of campus buildings and students. Aiming to analyze their power consumption and increase their power efficiency across 52 buildings, the university wanted to build a power management system utilizing web-based hardware and software. With these goals in mind, they contacted Advantech to help them develop their system and provide them with the means to save energy in the years to come.
Intelligent Building Automation System and Energy Saving Solution
One of the most difficult problems facing the world is conserving energy in buildings. However, it is not easy to have a cost-effective solution to reduce energy usage in a building. One solution for saving energy is to implement an intelligent building automation system (BAS) which can be controlled according to its schedule. In Indonesia a large university with a five floor building and 22 classrooms wanted to save the amount of energy being used.
Powering Smart Home Automation solutions with IoT for Energy conservation
Many industry leaders that offer Smart Energy Management products & solutions face challenges including:How to build a scalable platform that can automatically scale-up to on-board ‘n’ number of Smart home devicesData security, solution availability, and reliability are the other critical factors to deal withHow to create a robust common IoT platform that handles any kind of smart devicesHow to enable data management capabilities that would help in intelligent decision-making
Commercial Building Automation Boosts Energy Efficiency
One of the challenges to building automation is the multitude of non-interoperable communications protocols that have evolved over the years. Buildings have several islands of automation. Bridging the islands of different automation without losing the considerable investment in each specialized control network is the main focus in this solution.