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Zscaler > Case Studies > Driving Digital Work: Konoike Transport's Deployment of ZIA and ZPA
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Driving Digital Work: Konoike Transport's Deployment of ZIA and ZPA

Technology Category
  • Cybersecurity & Privacy - Cloud Security
  • Cybersecurity & Privacy - Network Security
Applicable Industries
  • National Security & Defense
  • Transportation
Applicable Functions
  • Logistics & Transportation
  • Product Research & Development
Use Cases
  • Autonomous Transport Systems
  • Vehicle-to-Infrastructure
Services
  • Cloud Planning, Design & Implementation Services
  • System Integration
The Challenge
Konoike Transport, a comprehensive logistics company based in Japan, was facing a significant challenge in its digital transformation journey. The company had a mid-term IT strategy that aimed to move its ICT infrastructure to the cloud and enable work style innovation. However, the company was struggling with providing high-speed secure access to the internet, cloud solutions, and internal systems for its employees, regardless of their location. The company initially used three major carriers for WAN, and employees had to sign up to take laptops out of the office, which required complicated settings to ensure security outside the office. As the company expanded, the number of PCs, cloud service usage, and VPN connections increased, leading to bandwidth becoming a bottleneck. The company was also unable to use public Wi-Fi due to its security policy, and the internet processing speed on laptops was slow due to data restrictions.
About The Customer
Konoike Transport is a comprehensive logistics company founded in 1880, based in Japan. The company offers contracting services that support manufacturing and service industries, and logistics services that meet various domestic and international needs. The company has been working on transforming and strengthening its management foundation to achieve its '2030 Vision' by reinforcing systemization and automation investment and reviewing its Head Office business operation process to enhance productivity. As part of this vision, the company formulated a mid-term IT strategy in 2018, which included initiatives such as contributing to the business through digital innovation, realizing high-speed business management with a global and cockpit type management information foundation, and developing aggressive and defensive IT based on in-house systems.
The Solution
To address these challenges, Konoike Transport adopted Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) as part of its digital transformation initiative. The company implemented a two-step security measure. First, they deployed an EDR product integrated with NGAV functions to ensure endpoint security. Secondly, they adopted Zscaler for network security to apply boundless security on the entire network. ZIA was chosen to secure external application connection and ZPA to secure internal application connection. The company started introducing ZPA after completing PoC in April 2019, and by May 2019, users at the Head Office increased to 650. The company plans to expand the use of the Zscaler solution to all domestic locations and 60+ subsidiaries in Japan and overseas.
Operational Impact
  • The implementation of ZIA and ZPA has enabled Konoike Transport to provide high-speed secure access to the internet, cloud solutions, and internal systems for its employees, regardless of their location. The company has been able to eliminate the perimeter of employee work locations and integrate carriers for WAN a network. The solution has also allowed the company to avoid the bandwidth bottleneck and ensure security, regardless of the communication environment in Japan or overseas. The company has been able to continue operating by teleworking after the closure of its Head Offices due to the COVID-19 state of emergency. The company is now planning to deploy the security platform empowered by ZIA and ZPA across the entire company.
Quantitative Benefit
  • 650 Zscaler users were working at the Head Offices, branch and sales offices as of April 2020.
  • The company plans to expand the use of the Zscaler solution to all domestic locations and 60+ subsidiaries in Japan and overseas.
  • The company completed its transformation from datacenter-based infrastructure to cloud-based infrastructure in 2020.

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