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Arcadia > Case Studies > Ford's Smart Charging Solution for EV Owners with Arcadia
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Ford's Smart Charging Solution for EV Owners with Arcadia

Technology Category
  • Infrastructure as a Service (IaaS) - Cloud Databases
  • Sensors - Utility Meters
Applicable Industries
  • Retail
  • Utilities
Services
  • System Integration
The Challenge
Ford, a leading automobile manufacturer, faced a challenge when they began selling electric vehicles (EVs). They realized that new EV owners would need support beyond the dealership, particularly in understanding the home charging experience. Questions such as the cheapest time of day to charge an EV were expected to arise, and Ford wanted to help their drivers navigate this new experience. The company had an existing database of electricity tariffs, but it was difficult to maintain and was not comprehensive enough. This led Ford to seek an external partner to provide the necessary data to enable new charging features.
About The Customer
Ford is a globally recognized automobile manufacturer known for its wide range of vehicles, including electric vehicles (EVs). As part of their commitment to providing comprehensive support to their customers, Ford identified the need to assist new EV owners in understanding the home charging process. They aimed to provide information on the most cost-effective ways to charge their vehicles, which required access to a comprehensive and up-to-date database of electricity tariffs. Ford's goal was to enhance the EV ownership experience by enabling new features that could help drivers save money on home charging.
The Solution
Ford selected Arcadia's Signal API as the solution to their challenge. The Signal API provides Ford with access to the world's most comprehensive utility price database, with information from over 2,000 utilities and 16,000 rate plans. This covers more than 95% of all available rates in North America. The API captures every rate component, tariff eligibility rule, and rate option, and supports flat consumption rates, tiered and time-of-use (TOU) pricing, system and dynamic peaks, complex ratchets, and sophisticated billing rules. Signal maintains the current electricity market and hourly retail pricing, including 15,000 tariff rate updates every month. With this level of data, Ford can enable new features that help drivers save money on home charging.
Operational Impact
  • The implementation of Arcadia's Signal API has significantly improved Ford's ability to support their EV owners. The comprehensive utility price database has enabled Ford to build new features that help EV drivers save money on charging. The solution has also simplified the process of maintaining and updating the database of electricity tariffs, freeing up resources for other tasks. Furthermore, the ability to provide accurate and timely information on the most cost-effective ways to charge EVs has enhanced the overall ownership experience for Ford's EV customers.
Quantitative Benefit
  • Access to information from over 2,000 utilities and 16,000 rate plans, covering more than 95% of all available rates in North America.
  • Signal API maintains the current electricity market and hourly retail pricing, including 15,000 tariff rate updates every month.
  • EV owners can save 25-30% on electricity by switching to the best rate plan and optimizing their home charging.

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