Download PDF
Fraser and Neave, Limited: Enhancing IT Management and Security with Zscaler
Technology Category
- Analytics & Modeling - Real Time Analytics
- Infrastructure as a Service (IaaS) - Cloud Databases
Applicable Industries
- Food & Beverage
- Telecommunications
Use Cases
- Real-Time Location System (RTLS)
- Track & Trace of Assets
The Challenge
Fraser and Neave, Limited (F&N), a leading Asia Pacific Consumer Group, faced significant challenges in managing its IT infrastructure across multiple global offices. The central IT team was small and struggled to manage appliances across these offices. The company also lacked the ability to control its increasingly mobile workforce, which included employees working remotely on laptops and mobile devices. The use of appliance-based centralized solutions was limited, and the growing adoption of cloud applications necessitated better control over web access across all locations and users, irrespective of their location. Additionally, the company faced network bottlenecks due to backhauling traffic to the central office, which was a waste of network bandwidth.
About The Customer
Fraser and Neave, Limited (F&N) is a leading Asia Pacific Consumer Group with expertise in the Food & Beverage, Property, and Publishing & Printing industries. Founded in 1883, F&N has a presence in over 20 countries spanning Asia Pacific, Europe, and the USA, and employs over 10,000 people worldwide. The company's global offices are managed by a central IT team. F&N's workforce is increasingly mobile, with many employees working remotely on laptops and mobile devices. The company is also adopting cloud applications at a growing rate.
The Solution
F&N sought a solution that was easy to manage centrally and would not require backhauling traffic to the central office. After considering various appliance and cloud-based options, the company chose Zscaler's cloud-based web proxy solution. Zscaler's wide geographical coverage, real-time reporting, and ability to address F&N's SLA and confidentiality concerns made it the clear winner. The Zscaler solution provided F&N's IT team with access to real-time reporting across all its locations and remote users, with the ability to drill down into web logs and the associated device and user information. This enabled the IT department to gain immediate insight into employee productivity, website performance, and excess bandwidth use, and take quick corrective action when required. The cloud-based model also eliminated backhauling, freeing up valuable network bandwidth.
Operational Impact
Related Case Studies.
Case Study
The Kellogg Company
Kellogg keeps a close eye on its trade spend, analyzing large volumes of data and running complex simulations to predict which promotional activities will be the most effective. Kellogg needed to decrease the trade spend but its traditional relational database on premises could not keep up with the pace of demand.
Case Study
HEINEKEN Uses the Cloud to Reach 10.5 Million Consumers
For 2012 campaign, the Bond promotion, it planned to launch the campaign at the same time everywhere on the planet. That created unprecedented challenges for HEINEKEN—nowhere more so than in its technology operation. The primary digital content for the campaign was a 100-megabyte movie that had to play flawlessly for millions of viewers worldwide. After all, Bond never fails. No one was going to tolerate a technology failure that might bruise his brand.Previously, HEINEKEN had supported digital media at its outsourced datacenter. But that datacenter lacked the computing resources HEINEKEN needed, and building them—especially to support peak traffic that would total millions of simultaneous hits—would have been both time-consuming and expensive. Nor would it have provided the geographic reach that HEINEKEN needed to minimize latency worldwide.
Case Study
Energy Management System at Sugar Industry
The company wanted to use the information from the system to claim under the renewable energy certificate scheme. The benefit to the company under the renewable energy certificates is Rs 75 million a year. To enable the above, an end-to-end solution for load monitoring, consumption monitoring, online data monitoring, automatic meter data acquisition which can be exported to SAP and other applications is required.
Case Study
Coca Cola Swaziland Conco Case Study
Coco Cola Swaziland, South Africa would like to find a solution that would enable the following results: - Reduce energy consumption by 20% in one year. - Formulate a series of strategic initiatives that would enlist the commitment of corporate management and create employee awareness while helping meet departmental targets and investing in tools that assist with energy management. - Formulate a series of tactical initiatives that would optimize energy usage on the shop floor. These would include charging forklifts and running cold rooms only during off-peak periods, running the dust extractors only during working hours and basing lights and air-conditioning on someone’s presence. - Increase visibility into the factory and other processes. - Enable limited, non-intrusive control functions for certain processes.
Case Study
Temperature Monitoring for Restaurant Food Storage
When it came to implementing a solution, Mr. Nesbitt had an idea of what functionality that he wanted. Although not mandated by Health Canada, Mr. Nesbitt wanted to ensure quality control issues met the highest possible standards as part of his commitment to top-of-class food services. This wish list included an easy-to use temperature-monitoring system that could provide a visible display of the temperatures of all of his refrigerators and freezers, including historical information so that he could review the performance of his equipment. It also had to provide alert notification (but email alerts and SMS text message alerts) to alert key staff in the event that a cooling system was exceeding pre-set warning limits.
