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FXR Racing's Process Automation and Streamlining with Celigo
Technology Category
- Application Infrastructure & Middleware - Data Exchange & Integration
- Application Infrastructure & Middleware - Middleware, SDKs & Libraries
Applicable Industries
- Apparel
Applicable Functions
- Maintenance
Use Cases
- Leasing Finance Automation
- Time Sensitive Networking
Services
- System Integration
The Challenge
FXR Racing, a global supply chain leader in high-performance apparel for competitive motocross and snowmobile racing, faced significant challenges with its ecommerce operations. Initially, the company used the Magento 1 Community platform for its ecommerce operations and had developed a custom integration between Magento 1 and NetSuite through an agency. However, this custom integration was constantly breaking and required continuous maintenance. Additionally, the Magento 1 storefront was not meeting the company's needs, prompting a decision to migrate to Shopify. Furthermore, the company faced challenges with large B2B orders coming via NuOrder, which sent the entire catalog of over 65,000 SKUs and six different currencies every time it was updated. This often resulted in orders being skipped or going missing during the process. FXR also had issues with a global EDI provider, who didn’t provide the flexibility and customization needed for their operations.
About The Customer
FXR Racing is a Manitoba-based company that specializes in the production of high-performance apparel for competitive motocross and snowmobile racing. The company has established itself as a global supply chain leader and continues to grow through its ever-expanding product line, which includes hundreds of different style jackets, pants, gloves, boots, headwear, and casual lines. FXR Racing started its ecommerce operations on the Magento 1 Community platform but faced numerous challenges with its custom integration between Magento 1 and NetSuite, prompting a shift to Celigo’s integration solutions.
The Solution
FXR Racing implemented Celigo’s Magento 1 – NetSuite Integration App to resolve many of the manual challenges they had faced with their previous integration. As the Magento 1 storefront wasn't meeting their needs, the company migrated to Shopify and implemented Celigo’s Shopify-NetSuite Integration App simultaneously. To address the challenges with NuOrder, FXR created an integration using Celigo between NuOrder and FTP. This allowed Celigo to recognize the changes from the previous file and only update the delta inside of NetSuite, saving significant time in the process. To overcome the issues with the global EDI provider, FXR used Celigo to connect two European 3PLs, Picker and Nyce, using XML. Finally, FXR leveraged Celigo for NetSuite-NetSuite automations that are typically done via SuiteScript, automating item records with a field and intercompany transactions.
Operational Impact
Quantitative Benefit
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