Download PDF
Healthcare Productivity Boost through Automated Workflows: A Case Study on University of Maryland Upper Chesapeake Health
Technology Category
- Functional Applications - Product Lifecycle Management Systems (PLM)
- Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries
- Equipment & Machinery
- Healthcare & Hospitals
Use Cases
- Personnel Tracking & Monitoring
- Time Sensitive Networking
Services
- System Integration
The Challenge
The University of Maryland Upper Chesapeake Health (UCH) was facing a significant challenge in maintaining productivity due to cumbersome manual processes. These processes were not only slowing down operations but also making it difficult for the organization to comply with patient privacy and security regulations. The manual onboarding process for new employees and the process for closing accounts and access when an employee left the organization were particularly time-consuming. These processes, while compliant with the Health Insurance Portability and Accountability Act of 1996 and other patient privacy and system security regulations, were taking an inordinate amount of IT staff time and attention. The organization was in need of a solution that could streamline these processes and accommodate growth without compromising on patient care.
About The Customer
Upper Chesapeake Health is the primary healthcare system in Harford County, Maryland, in the United States. It is dedicated to creating the healthiest community in the state. The organization has 2,700 team members and 550 medical staff physicians. In the world of healthcare, UCH strives to comply with strict regulations, maintain advanced medical capabilities and equipment, keep costs down, and differentiate itself from other providers. The organization was looking for a solution to streamline its operations and ensure continued high-quality patient care while growing the organization.
The Solution
UCH adopted Nintex Workflow 2010, a solution that works with its existing Microsoft SharePoint Server 2010. This provided UCH developers with easy-to-use tools to automate complex processes. The organization was able to automate workflow processes such as identity lifecycle management, employee evaluations, and capital requests. The intuitive drag-and-drop workflow designer of Nintex Workflow was particularly appreciated by UCH's developers. The automated workflows were integrated into the tools already in use by UCH employees, such as Microsoft Outlook, making the transition seamless. The adoption of Nintex Workflow 2010 allowed UCH employees to devote themselves to more valuable work that ultimately improved the health and wellbeing of the UCH community.
Operational Impact
Related Case Studies.
Case Study
Smart Water Filtration Systems
Before working with Ayla Networks, Ozner was already using cloud connectivity to identify and solve water-filtration system malfunctions as well as to monitor filter cartridges for replacements.But, in June 2015, Ozner executives talked with Ayla about how the company might further improve its water systems with IoT technology. They liked what they heard from Ayla, but the executives needed to be sure that Ayla’s Agile IoT Platform provided the security and reliability Ozner required.
Case Study
IoT enabled Fleet Management with MindSphere
In view of growing competition, Gämmerler had a strong need to remain competitive via process optimization, reliability and gentle handling of printed products, even at highest press speeds. In addition, a digitalization initiative also included developing a key differentiation via data-driven services offers.
Case Study
Predictive Maintenance for Industrial Chillers
For global leaders in the industrial chiller manufacturing, reliability of the entire production process is of the utmost importance. Chillers are refrigeration systems that produce ice water to provide cooling for a process or industrial application. One of those leaders sought a way to respond to asset performance issues, even before they occur. The intelligence to guarantee maximum reliability of cooling devices is embedded (pre-alarming). A pre-alarming phase means that the cooling device still works, but symptoms may appear, telling manufacturers that a failure is likely to occur in the near future. Chillers who are not internet connected at that moment, provide little insight in this pre-alarming phase.
Case Study
Premium Appliance Producer Innovates with Internet of Everything
Sub-Zero faced the largest product launch in the company’s history:It wanted to launch 60 new products as scheduled while simultaneously opening a new “greenfield” production facility, yet still adhering to stringent quality requirements and manage issues from new supply-chain partners. A the same time, it wanted to increase staff productivity time and collaboration while reducing travel and costs.
Case Study
Integration of PLC with IoT for Bosch Rexroth
The application arises from the need to monitor and anticipate the problems of one or more machines managed by a PLC. These problems, often resulting from the accumulation over time of small discrepancies, require, when they occur, ex post technical operations maintenance.
Case Study
Robot Saves Money and Time for US Custom Molding Company
Injection Technology (Itech) is a custom molder for a variety of clients that require precision plastic parts for such products as electric meter covers, dental appliance cases and spools. With 95 employees operating 23 molding machines in a 30,000 square foot plant, Itech wanted to reduce man hours and increase efficiency.
