Download PDF
Home Awareness with Chamberlain MyQ Garage
Technology Category
- Platform as a Service (PaaS) - Device Management Platforms
Applicable Industries
- Equipment & Machinery
The Challenge
After intensive market research among homeowners, Chamberlain confirmed a common usability issue that impacted a significant majority of its customers: the “U-Turn Problem”.
A few minutes after leaving their home, most garage door opener owners experience a nagging worry about whether they closed their garage door. Many homeowners will actually turn their car around and drive back home just to double check. Wanting to improve the consumer’s user experience with their products, Chamberlain’s connected garage door opener project was born. Chamberlain now markets their Internet-connected garage door openers as a “peace of mind” purchase and reports that their customers open the app an average of four times per week.
The Customer
Chamberlain
About The Customer
Chamberlain is world’s largest garage door opener manufacturer. The company sells its products under several brand names and channels and is popular both for DIY and professional installations.
The Solution
Chamberlain is using the Arrayent Connect Platform for one of the market’s first and most valued, Web-connected garage door openers. With the ability to alert homeowners about open doors and malfunctions, the Chamberlain MyQ Garage uses a free app (available on Android and iOS) which enables customers to remotely control their garage door opener from anywhere in the world.
The Arrayent Connect Platform provides the ability for Chamberlain to build complete connectivity into their entire line of garage door openers and to enable homeowners to use the Chamberlain app with other garage door manufacturers. The security and peace of mind that comes with knowing the status of a homeowner’s garage door provides great value to homeowners, and enables a safer, more secure home environment.
The Arrayent Connect Platform provides the ability for Chamberlain to build complete connectivity into their entire line of garage door openers and to enable homeowners to use the Chamberlain app with other garage door manufacturers. The security and peace of mind that comes with knowing the status of a homeowner’s garage door provides great value to homeowners, and enables a safer, more secure home environment.
Operational Impact
Related Case Studies.
Case Study
Smart Water Filtration Systems
Before working with Ayla Networks, Ozner was already using cloud connectivity to identify and solve water-filtration system malfunctions as well as to monitor filter cartridges for replacements.But, in June 2015, Ozner executives talked with Ayla about how the company might further improve its water systems with IoT technology. They liked what they heard from Ayla, but the executives needed to be sure that Ayla’s Agile IoT Platform provided the security and reliability Ozner required.
Case Study
IoT enabled Fleet Management with MindSphere
In view of growing competition, Gämmerler had a strong need to remain competitive via process optimization, reliability and gentle handling of printed products, even at highest press speeds. In addition, a digitalization initiative also included developing a key differentiation via data-driven services offers.
Case Study
Predictive Maintenance for Industrial Chillers
For global leaders in the industrial chiller manufacturing, reliability of the entire production process is of the utmost importance. Chillers are refrigeration systems that produce ice water to provide cooling for a process or industrial application. One of those leaders sought a way to respond to asset performance issues, even before they occur. The intelligence to guarantee maximum reliability of cooling devices is embedded (pre-alarming). A pre-alarming phase means that the cooling device still works, but symptoms may appear, telling manufacturers that a failure is likely to occur in the near future. Chillers who are not internet connected at that moment, provide little insight in this pre-alarming phase.
Case Study
Premium Appliance Producer Innovates with Internet of Everything
Sub-Zero faced the largest product launch in the company’s history:It wanted to launch 60 new products as scheduled while simultaneously opening a new “greenfield” production facility, yet still adhering to stringent quality requirements and manage issues from new supply-chain partners. A the same time, it wanted to increase staff productivity time and collaboration while reducing travel and costs.
Case Study
Integration of PLC with IoT for Bosch Rexroth
The application arises from the need to monitor and anticipate the problems of one or more machines managed by a PLC. These problems, often resulting from the accumulation over time of small discrepancies, require, when they occur, ex post technical operations maintenance.
Case Study
Robot Saves Money and Time for US Custom Molding Company
Injection Technology (Itech) is a custom molder for a variety of clients that require precision plastic parts for such products as electric meter covers, dental appliance cases and spools. With 95 employees operating 23 molding machines in a 30,000 square foot plant, Itech wanted to reduce man hours and increase efficiency.
