Case Studies.

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6 case studies
Selling more with Whirlpool
Prodea
Whirlpool wanted to add connectivity to appliances and transform the company's relationship with customers. Traditionally, Whirlpool interaction with customers was limited to purchases made once every ten years. Connected washer and dryers provide exciting new features like remote management of start times and inter-machine communication.
Remote HVAC Control System (SALUS Controls)
Prodea
In Europe, most homes are heated via hot water radiators, not HVAC systems as is popular in the United States. Current European heating systems suffer from two shortcomings; wiring the thermostat to the water source, and limited Wi-Fi range in older homes.
Greater Peace of Mind with Pentair
Prodea
When severe weather hits, the potential damage to a home could be disastrous. Insurance claims for flooding damage exceed $3 billion per year in the United States, and most homeowners are not even covered for even basic water damage to carpet, drywall, electrical, furniture and personal items. Sump pumps are one of the best defenses against flood damage, but when storms knock out electricity, traditional sump pumps are rendered useless. As a seller of water management and equipment protection, Pentair sought a communication platform that will support a wide range of Pentair Internet-connected products.
Home Awareness with Chamberlain MyQ Garage
Prodea
After intensive market research among homeowners, Chamberlain confirmed a common usability issue that impacted a significant majority of its customers: the “U-Turn Problem”.A few minutes after leaving their home, most garage door opener owners experience a nagging worry about whether they closed their garage door. Many homeowners will actually turn their car around and drive back home just to double check. Wanting to improve the consumer’s user experience with their products, Chamberlain’s connected garage door opener project was born. Chamberlain now markets their Internet-connected garage door openers as a “peace of mind” purchase and reports that their customers open the app an average of four times per week.
More Convenience with LiftMaster
Prodea
Seventy percent of all Americans enter their homes through their garage door. In June 2011, LiftMaster unveiled an innovative new line of Internet-connected garage door openers. This portfolio of new products set the bar for convenience by enabling customers to monitor and control their garage doors from a smartphone-based app. LiftMaster was looking for the perfect middleware solutions meeting their cost and reliability goals for connecting LiftMaster products to the Internet, while at the same time enabling an easy installation process.
Home Awareness with Chamberlain MyQ Garage
Prodea
Chamberlain is the world’s largest garage door opener manufacturer. The company sells its products under several brand names and channels and is popular both for DIY and professional installations. After intensive market research among homeowners, Chamberlain confirmed a common usability issue that impacted a significant majority of its customers: the “U-Turn Problem”.A few minutes after leaving their home, most garage door opener owners experience a nagging worry about whether they closed their garage door. Many homeowners will actually turn their car around and drive back home just to double-check. Wanting to improve the consumer’s user experience with their products, Chamberlain’s connected garage door opener project was born. Chamberlain now markets their Internet-connected garage door openers as a “peace of mind” purchase and reports that their customers open the app an average of four times per week.

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