Download PDF
How Family HealthCare Network Improved Data Accessibility & Enhanced Operational Performance
Technology Category
- Application Infrastructure & Middleware - Data Visualization
- Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Quality Assurance
- Business Operation
Services
- Data Science Services
- System Integration
The Challenge
Family HealthCare Network (FHCN) was facing challenges with their existing visualization capabilities and data accessibility. They wanted to improve data transparency throughout their network and enhance organization-wide performance in the U.S. Department of Health and Human Services’ Uniform Data System (UDS) reporting. The UDS is a core set of information appropriate for reviewing the operation and performance of health centers. The data collected is reviewed annually to ensure compliance with legislative and regulatory requirements, help report general Health Center Program accomplishments, and continually improve health center operations and performance. The UDS report is required of Health Center Program grantees by organizations such as FHCN, which is a Migrant Health Center. FHCN required a BI solution that provided more visibility, to help realize the vastness of their data, and to ensure that federal goals were met. They also needed a solution that bestowed their users the right tools to improve performance.
About The Customer
Family HealthCare Network (FHCN) is a non-profit community-based organization that provides health care to their surrounding communities, via 16 federally qualified health centers. FHCN is a multi-site primary health care network, servicing over 200,000 patients, and is one of the largest health care providers in the United States. As a Migrant Health Center, FHCN is required to comply with the U.S. Department of Health and Human Services’ Uniform Data System (UDS) reporting. The organization is committed to improving the health and well-being of the communities they serve through the provision of quality health care services, health promotion, and disease prevention programs.
The Solution
Family HealthCare Network decided upon Dundas BI initially due to its HTML5 compliance capabilities. As an existing Dundas Dashboard customer, FHCN required a BI tool that allowed them to easily scale up the solution and reach all users within the organization. FHCN was able to integrate Dundas BI into their existing portal and data sources with minimal effort. With Dundas BI being a server-based technology, FHCN’s deployment of the solution was a simple endeavor, ultimately allowing performance analysis, without client-side installations. In addition, by having a browser-based BI solution, FHCN end users – which included over 800 employees– were able to access the data at their convenience. Dundas BI provided FHCN with drag-and-drop visual data discovery, automatic joins & hierarchies, integration & embedding, and data preparation.
Operational Impact
Quantitative Benefit
Related Case Studies.
Case Study
Hospital Inventory Management
The hospital supply chain team is responsible for ensuring that the right medical supplies are readily available to clinicians when and where needed, and to do so in the most efficient manner possible. However, many of the systems and processes in use at the cancer center for supply chain management were not best suited to support these goals. Barcoding technology, a commonly used method for inventory management of medical supplies, is labor intensive, time consuming, does not provide real-time visibility into inventory levels and can be prone to error. Consequently, the lack of accurate and real-time visibility into inventory levels across multiple supply rooms in multiple hospital facilities creates additional inefficiency in the system causing over-ordering, hoarding, and wasted supplies. Other sources of waste and cost were also identified as candidates for improvement. Existing systems and processes did not provide adequate security for high-cost inventory within the hospital, which was another driver of cost. A lack of visibility into expiration dates for supplies resulted in supplies being wasted due to past expiry dates. Storage of supplies was also a key consideration given the location of the cancer center’s facilities in a dense urban setting, where space is always at a premium. In order to address the challenges outlined above, the hospital sought a solution that would provide real-time inventory information with high levels of accuracy, reduce the level of manual effort required and enable data driven decision making to ensure that the right supplies were readily available to clinicians in the right location at the right time.
Case Study
Gas Pipeline Monitoring System for Hospitals
This system integrator focuses on providing centralized gas pipeline monitoring systems for hospitals. The service they provide makes it possible for hospitals to reduce both maintenance and labor costs. Since hospitals may not have an existing network suitable for this type of system, GPRS communication provides an easy and ready-to-use solution for remote, distributed monitoring systems System Requirements - GPRS communication - Seamless connection with SCADA software - Simple, front-end control capability - Expandable I/O channels - Combine AI, DI, and DO channels
Case Study
Driving Digital Transformations for Vitro Diagnostic Medical Devices
Diagnostic devices play a vital role in helping to improve healthcare delivery. In fact, an estimated 60 percent of the world’s medical decisions are made with support from in vitrodiagnostics (IVD) solutions, such as those provided by Roche Diagnostics, an industry leader. As the demand for medical diagnostic services grows rapidly in hospitals and clinics across China, so does the market for IVD solutions. In addition, the typically high cost of these diagnostic devices means that comprehensive post-sales services are needed. Wanteed to improve three portions of thr IVD:1. Remotely monitor and manage IVD devices as fixed assets.2. Optimizing device availability with predictive maintenance.3. Recommending the best IVD solution for a customer’s needs.
Case Study
HaemoCloud Global Blood Management System
1) Deliver a connected digital product system to protect and increase the differentiated value of Haemonetics blood and plasma solutions. 2) Improve patient outcomes by increasing the efficiency of blood supply flows. 3) Navigate and satisfy a complex web of global regulatory compliance requirements. 4) Reduce costly and labor-intensive maintenance procedures.
Case Study
Harnessing real-time data to give a holistic picture of patient health
Every day, vast quantities of data are collected about patients as they pass through health service organizations—from operational data such as treatment history and medications to physiological data captured by medical devices. The insights hidden within this treasure trove of data can be used to support more personalized treatments, more accurate diagnosis and more advanced preparative care. But since the information is generated faster than most organizations can consume it, unlocking the power of this big data can be a struggle. This type of predictive approach not only improves patient care—it also helps to reduce costs, because in the healthcare industry, prevention is almost always more cost-effective than treatment. However, collecting, analyzing and presenting these data-streams in a way that clinicians can easily understand can pose a significant technical challenge.