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How Heniff Reduces Driver & Onsite Incidents With Connected Video
Technology Category
- Functional Applications - Fleet Management Systems (FMS)
- Sensors - Camera / Video Systems
Applicable Industries
- Automotive
- Transportation
Applicable Functions
- Logistics & Transportation
Use Cases
- Onsite Human Safety Management
- Supply Chain Visibility
Services
- Training
The Challenge
Heniff Transportation, a bulk liquid transporter with over 1,800 drivers and 80 terminal locations, was facing significant safety challenges both on the road and at their worksites. The company was held liable for over half of the claims filed against it due to limited video visibility, which made it difficult to capture evidence of fraudulent incidents and protect drivers. At their terminal locations, workers often encountered slippery floors or extreme weather, leading to injury claims averaging $10,000 per incident. The company's legacy onsite security cameras provided limited visibility and required manually viewing every minute of footage to find and review an incident. Furthermore, their systems were siloed, making incident review inefficient for managers looking for a comprehensive understanding of events. When an incident did occur, it was difficult for Heniff to properly investigate and quickly retrieve video footage for a driving or onsite event.
About The Customer
Heniff Transportation is a leader in bulk liquid transportation, with more than 1,800 drivers and 80 terminal locations. The company relies heavily on technology to ensure the safety of its employees both on the road and at their worksites. Safety is their number one priority, and they strive to minimize accidents through the use of advanced technology solutions. However, they were facing challenges due to limited video visibility, which made it difficult to capture evidence of fraudulent incidents and protect drivers. At their terminal locations, workers often encountered hazardous conditions, leading to injury claims averaging $10,000 per incident.
The Solution
To address these challenges, Heniff started installing Samsara AI Dash Cameras across their fleet to support on-the-road driver safety. They chose Samsara AI Dash Cams for the ease and speed of installation, rolling out 900 dash cams within a few months, and quickly doubling their efforts with an additional 900. Heniff saw an improvement to CSA scores, safer driving behavior, and increased driver exoneration soon after their dash cam rollout. After experiencing first-hand the power of AI video footage, Heniff decided to expand their Samsara partnership and deploy Site Visibility in their terminal locations. They can now easily access video footage across their operations with Connected Video. By centralizing vehicle and site video into the Samsara Connected Operations Cloud, Heniff can now more easily perform safety coaching and incident investigation with end-to-end video visibility across their safety programs on the road and onsite.
Operational Impact
Quantitative Benefit
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