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insightsoftware > Case Studies > How InfoCloud Maximized Business Growth Potential While Reducing Operational Costs

How InfoCloud Maximized Business Growth Potential While Reducing Operational Costs

Technology Category

Analytics & Modeling - Real Time Analytics

Applicable Industries

Software
Telecommunications

Applicable Functions

Business Operation

Use Cases

Predictive Quality Analytics

Services

Cloud Planning, Design & Implementation Services
Data Science Services

The Challenge

InfoCloud’s customers wanted a flexible Business Intelligence solution with a competitive price-point and enterprise capabilities that were able to minimize their total cost of ownership, while still allowing for rapid return on investment. A lofty demand, made more difficult by the desire to have a solution that could provide a unique experience, tailored to each user, without restrictions. Through deep analysis, InfoCloud discovered a top business challenge their customers faced, was a lack of flexibility in their current solutions. InfoCloud felt it imperative to provide a solution that allowed their customers to design their own dashboards without limitations so they can run their business exactly as they envision.

About The Customer

InfoCloud, “trusted partner of chief executives”, and Value Added Reseller (VAR) of Dundas, was founded in 2012 as a regional leading IT solutions provider. They’re focused on the development of IT infrastructure services and applications, as well as information and communication technologies. InfoCloud primarily services customers from different sectors (Telecommunication, Government, Software and Technology) and cover a vast range of industries in the Middle East. InfoCloud enables their customers to produce higher returns and prevail over the continuously growing competition through digital transformations enabled by the use of high-tech engineering staff and IT expertise and training services.

The Solution

InfoCloud’s need for a flexible BI solution that allowed their clients to design their dashboards in the specific way they wanted, drove them to discover a tool that was not restricting and had embedded analytics capabilities for their client’s organization’s process assets. It was imperative that InfoCloud partnered with a BI provider that was able to enable them to quickly create polished and custom solutions that would make their offering stand-out. In addition to this, InfoCloud required a tool that could successfully be integrated into their in-house HR portal. Dundas BI seamlessly integrated into InfoCloud’s customer’s existing systems, allowing them to view dashboards and reports directly within their business applications.

Operational Impact

Customers gained the ability to easily and quickly perform data analysis via powerful visualizations with Dundas BI’s analytical engine
Easy, smart, intuitive drag-and-drop functionality allowed InfoCloud’s customers to quickly design dashboards and reports
InfoCloud’s customers can easily create rich dashboards and reports that engage users and help them better understand their data

Quantitative Benefit

Over the last 2 years, InfoCloud has seen their list of successful opportunities increase 60%
Since integrating Dundas BI into InfoCloud’s internal HR portal, they have seen a 30% reduction in operational costs.