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I-CAR, Inter-Industry Conference on Auto Collision Repair
Technology Category
- Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
- Automotive
Services
- Training
The Challenge
I-CAR, a not-for-profit organization dedicated to training the collision repair inter-industry, was facing challenges in keeping up with the rapidly evolving lightweight vehicle materials and advanced technologies. The organization needed a robust system to deliver its training materials that could reach collision repair professionals in their workplaces. The system also needed to be easily updated at one time regardless of where the information was stored and used. The organization was also looking to enhance its training programs to become increasingly relevant, engaging, accessible and timely.
About The Customer
I-CAR, formed in 1979, is a not-for-profit organization dedicated to training the collision repair inter-industry. It is one of the primary suppliers of technical training for the collision repair industry in the United States, Canada, Australia and New Zealand. The organization’s training reaches a broad base of students across each segment of the collision repair industry who must understand the latest methods for efficient, high-quality repair. I-CAR’s vision is that each person in the collision repair industry has the information, knowledge and skills required to perform complete, safe and quality repairs for the ultimate benefit of the consumer. And the organization’s mission is to deliver increasingly accessible, on-demand and relevant education, knowledge, services and solutions for the collision repair inter-industry.
The Solution
I-CAR implemented IBM Kenexa LCMS Premier, a learning content management system (LCMS), to deliver its training materials. This solution is robust, adaptable and streamlined to help companies reach their business goals. It automates the content lifecycle, making it more effective and cost-efficient. Organizations use LCMS Premier to develop, maintain, manage and deliver personalized training for learners. The quality of the learning content can be improved with an automated workflow and review function, saving valuable time and resources. Using an LCMS also helps enable organizations to quickly find assets, perform analyses of the content and its usage, modify content and update changes to the learning content at one time, making it easier to deliver content when it is needed.
Operational Impact
Quantitative Benefit
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