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Software AG > Case Studies > Implementing Innovative Insurance Concepts Quickly and Reliably
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Implementing Innovative Insurance Concepts Quickly and Reliably

Technology Category
  • Application Infrastructure & Middleware - API Integration & Management
Applicable Functions
  • Business Operation
Use Cases
  • Regulatory Compliance Monitoring
  • Remote Asset Management
Services
  • System Integration
The Challenge
Insurance companies are facing immense challenges due to market deregulation and increased customer demands. This requires a high degree of market orientation and flexibility of business processes. One of the key questions determining lasting success is whether insurance companies’ legacy IT systems can keep pace with this development. Nuremberg-based uniVersa faced this challenge and needed to ensure their IT systems could adapt and evolve with the changing market. They also faced a specific challenge of creating appropriate inventory management systems for their new insurance product, Tip-Top Tabaluga, in less than two months.
About The Customer
uniVersa is an insurance company based in Nuremberg. They offer a wide range of insurance products and services to their customers. One of their notable products is the Tip-Top Tabaluga insurance plan, which offers a complete program of plans for children. The service package covers traditional and alternative medical care. If a covered child suffers long-term damage or requires extended care after an accident or illness, there are numerous options for immediate assistance and many lifelong support services. There are options for disability insurance, seed money for the retirement years and lifelong guarantees of expanded insurance coverage. And parents can secure the continuity of these plan services in the event that something should happen to them.
The Solution
Since 1985, uniVersa has relied on Software AG’s technology. The Adabas data management system and the Natural development environment were implemented to rebuild the existing mainframe applications. In addition, the webMethods EntireX integration platform now acts as a bridge to these inventory systems for a series of satellite applications. uniVersa uses VAA, the application architecture of the German Insurance Association, as a design template for new development. This architecture clearly distinguishes between process, functional, and data models and defines the parameters for standardized interfaces and the reusability of software components. When other platforms are used for select systems, such as actuarial mathematics and risk assessment, webMethods EntireX is very effective for enabling integration and collaboration.
Operational Impact
  • Years of Adabas operation without a single system failure
  • Response times of less than 0.5 seconds for 90 percent of all online inquiries
  • Processing of approximately 200 million logical transactions per day
Quantitative Benefit
  • On average, only 10 to 100 person days for development of new insurance products, depending on the reusability of existing components

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