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Improving Warehouse Efficiency: A Case Study on Poiesz Supermarkets and WISE WMS Software
Technology Category
- Application Infrastructure & Middleware - Event-Driven Application
- Functional Applications - Warehouse Management Systems (WMS)
Applicable Industries
- Retail
- Transportation
Applicable Functions
- Logistics & Transportation
- Warehouse & Inventory Management
Use Cases
- Last Mile Delivery
- Transportation Simulation
Services
- System Integration
The Challenge
Poiesz Supermarkets, a family-owned business established in 1923, faced significant challenges in managing their logistics operations. With 69 supermarkets and over 5,000 employees, the company needed a robust and flexible system to manage their warehouse operations. The central warehouse in Sneek, which supplies all stores with 25 trucks, required a system that could handle inbound, outbound, and replenishment operations efficiently. The company also needed a system that could adapt quickly to new requirements, such as the registration of temperature upon receipt and other vital requirements. Furthermore, the company aimed to improve stock accuracy and control expiration dates upon receipt to minimize loss.
About The Customer
Poiesz Supermarkets is a family-owned business that was founded in 1923 in Sneek, in the north of the Netherlands. Over the years, the company has grown significantly and now operates 69 supermarkets across the country. The company employs over 5,000 people and manages a central warehouse in Sneek that supplies all its stores. The company prides itself on its high service level and has been using the WISE system for its logistics operations since 2008. The company's logistics departments, including inbound, outbound, and replenishment operations, all use the WISE system.
The Solution
Poiesz Supermarkets adopted the WISE Warehouse Management System (WMS) in 2008 to address these challenges. The WISE system proved to be a stable and flexible solution for the supermarket's distribution centers. It allowed for quick configuration to meet new requirements, such as the registration of temperature upon receipt. The WISE system greatly improved stock accuracy and helped control expiration dates upon receipt, resulting in less loss. All logistics employees were directed and guided by the WISE system, leading to a high service level with minimal errors. Additionally, Poiesz implemented voice technology throughout the picking process, with assignments prepared by WISE, further enhancing efficiency and productivity in the warehouse.
Operational Impact
Quantitative Benefit
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