Download PDF
Infosys leverages AppSense to improve user experience and system performance at Viterra
Technology Category
- Functional Applications - Remote Monitoring & Control Systems
- Application Infrastructure & Middleware - Data Exchange & Integration
- Analytics & Modeling - Predictive Analytics
Applicable Industries
- Agriculture
- Food & Beverage
Applicable Functions
- Business Operation
- Facility Management
Use Cases
- Remote Asset Management
- Predictive Maintenance
- Process Control & Optimization
Services
- System Integration
- Software Design & Engineering Services
- Cloud Planning, Design & Implementation Services
The Challenge
Viterra, a leading agribusiness company, faced significant challenges with its terminal server environment, which was struggling to support nearly 4,000 users. The company experienced issues with corrupt profiles, slow logon times, and general system performance degradation. Roaming profiles often became bloated, leading to reduced performance and delayed logon times. These issues were adversely impacting user productivity, especially during peak load periods when users experienced slowdowns or frozen sessions. The cluttered environment, filled with logon scripts, group policies, and batch files accumulated over the years, further exacerbated the system's inefficiencies. Viterra needed a solution to address these challenges and ensure a seamless migration to a more efficient and user-friendly environment.
About The Customer
Viterra is a prominent player in Canada's grain industry, headquartered in Regina, Saskatchewan. With nearly a century of commitment to agriculture, Viterra partners with farmers to market and move their crops to global markets. The company boasts a superior network of assets and unrivaled connections to world markets, allowing it to efficiently handle, process, distribute, and transport grains and oilseeds. Viterra's focus on operational excellence throughout North America enables it to provide value to its partners through various contracting and risk management tools. As part of the Agricultural Business Segment of Glencore, Viterra continues to lead the industry with its expertise and dedication to agriculture.
The Solution
To address the challenges within its end-user computing space, Viterra implemented AppSense in 2010, ensuring a seamless migration to XenApp by centralizing user settings and delivering them on-demand to any desktop. More recently, Viterra partnered with Infosys to upgrade and optimize the AppSense solution, leveraging the advanced features available in the latest version of AppSense DesktopNow. AppSense helped Viterra clean up their environment by eliminating logon scripts, group policies, and batch files that had accumulated over the years, simplifying the desktop management life cycle. The AppSense Environment Manager provided precise user control with a powerful user-based policy and personalization engine, delivering user and application settings on-demand to XenApp & XenDesktop based on the context of the user. Additionally, Viterra implemented AppSense Performance Manager to accelerate application launch times, improve desktop responsiveness, and reduce infrastructure costs by supporting more users per server. Infosys played a key role in fine-tuning the AppSense solution, helping Viterra achieve its strategic objectives in its End User computing domain.
Operational Impact
Quantitative Benefit
Related Case Studies.
Case Study
Intelligent Farming with ThingWorx Analytics
Z Farms was facing three challenges: costly irrigation systems with water as a limited resource, narrow optimal ranges of soil moisture for growth with difficult maintenance and farm operators could not simply turn on irrigation systems like a faucet.
Case Study
The Kellogg Company
Kellogg keeps a close eye on its trade spend, analyzing large volumes of data and running complex simulations to predict which promotional activities will be the most effective. Kellogg needed to decrease the trade spend but its traditional relational database on premises could not keep up with the pace of demand.
Case Study
HEINEKEN Uses the Cloud to Reach 10.5 Million Consumers
For 2012 campaign, the Bond promotion, it planned to launch the campaign at the same time everywhere on the planet. That created unprecedented challenges for HEINEKEN—nowhere more so than in its technology operation. The primary digital content for the campaign was a 100-megabyte movie that had to play flawlessly for millions of viewers worldwide. After all, Bond never fails. No one was going to tolerate a technology failure that might bruise his brand.Previously, HEINEKEN had supported digital media at its outsourced datacenter. But that datacenter lacked the computing resources HEINEKEN needed, and building them—especially to support peak traffic that would total millions of simultaneous hits—would have been both time-consuming and expensive. Nor would it have provided the geographic reach that HEINEKEN needed to minimize latency worldwide.
Case Study
Greenhouse Intelligent Monitoring and Control Solution
Farming Orchids is the most successful form of precision farming in Taiwan, and also the most exported flower. Orchids need a specific temperature and humidity conditions to grow and bloom, and its flowering time may not be in line with market demands, so the price collapses when there is overproduction. Therefore, some farmers began to import automated greenhouse control systems for breeding and forcing, which not only improves quality, but also effectively controls the production period and yield to ensure revenue. In 2012, an orchid farmer built a Forcing Greenhouse of about 200 pings (approximately 661 Square Meters) in Tainan, Taiwan. The system integrator adopted Advantech’s APAX-5000 series programmable automation controllers to build the control platform, coupled with Advantech WebAccess HMI/SCADA software, to achieve cloud monitoring. The staff of the orchid field can monitor important data anytime via smart phone, iPad, and other handheld devices, and control the growth and flowering conditions. System requirements: In the past, most environmental control systems of orchid greenhouses in Taiwan used PLCs (Programmable Logic Controller) with poorscalability and control, and could not be connected to the Internet formonitoring from the cloud. For advanced database analysis and networking capability, the PC platform must be adopted. Therefore, PAC Systems (Programmable Automation Controller) with both PLC programming capabilities andPC functions is a better choice.The environmental control of the Orchid greenhouse switches on and off devices like fan, shade net, cooling/heat pump, liquid flow control, water-cooling wall etc. It is controlled by a control panel of electric controllers, and is driven by a motor, to adjust the greenhouse temperature, humidity, and other environmental conditions to the set parameters.