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Fulcrum > Case Studies > Innovative utility inspections using Fulcrum, GIS and 3D imaging
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Innovative utility inspections using Fulcrum, GIS and 3D imaging

Technology Category
  • Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
  • Utilities
  • Cities & Municipalities
Applicable Functions
  • Maintenance
  • Quality Assurance
Use Cases
  • Asset Health Management (AHM)
  • Infrastructure Inspection
  • Real-Time Location System (RTLS)
Services
  • Software Design & Engineering Services
  • System Integration
The Challenge
TREKK Design Group, a civil engineering firm, was facing several challenges with their inspection and data collection processes. They were using outdated paper-based inspections which were not compatible with their existing Access databases and EsriTM ArcGIS OnlineTM. They were also facing quality control issues with their field data collection, including inaccurate or irrelevant data and missing location information. Inspections of incorrect assets or structures within complex lines or grids were also a problem due to inaccessible or missing spatial components. The teams were also frustrated with non-purpose built inspection and data collection tools while trying to deliver on customer reporting and compliance requirements. Unreliable hotspots and Internet connection also resulted in teams “flying blind” in the field, unable to access databases or reliably collect information.
About The Customer
TREKK Design Group, LLC (TREKK) is a Missouri-based civil engineering firm founded in 2002. The company's mission is to engineer holistic, commonsense solutions that support the growth and restoration of the communities it serves. TREKK provides a wide range of expertise to municipalities, specifically for utilities and transportation, encompassing design and planning, geospatial information systems and asset management, and construction engineering and inspections. They describe their services portfolio as follows: “Need a road designed? We can help. Want to understand your underground infrastructure? We can do that, too. Have a problem and just need a commonsense solution? We’ve got you covered.”
The Solution
TREKK leveraged a powerful technology portfolio which includes Fulcrum’s Field Inspection Management platform, the Esri ArcGIS Online geospatial information system (GIS), and 3D imaging software to deliver to its clients a 360° view of their field assets and utility operations. They used Fulcrum to develop 'smart' client and project-specific mobile inspection apps that enable data integration and use across GIS, asset management, and other client operations platforms. Fulcrum's features such as automatic geotagging of all inspection records and data points using mobile device location intelligence, as well as mandatory, unskippable fields and conditional logic, ensured thoroughness and accuracy of inspections and field assessments. The platform also allowed teams to use databases and collect geotagged information for later syncing, without worrying about a network.
Operational Impact
  • Ability to rapidly create customized, “smart” client and project-specific mobile inspection apps that enable data integration and use across GIS, asset management, and other client operations platforms.
  • Guaranteed data accuracy and consistency using mobile inspection apps that make use of data- driven conditional and required field logic coupled with automatic latitude and longitude tagging of every record and data point.
  • Asset inspections are validated by ensuring that the right location data flows directly from the GIS to the inspector’s handheld device.
Quantitative Benefit
  • Modern methodology combining Fulcrum and Esri with the 3D camera supports up to 30 inspections per day, compared to 15 inspections per day with traditional inspection methodology.
  • Elimination of field clean-ups, where teams had to reinspect field assets due to missing or unclear data.

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