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IBM > Case Studies > Key Information Systems, Inc. Delivers hybrid cloud services with robust IBM systems
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Key Information Systems, Inc. Delivers hybrid cloud services with robust IBM systems

Technology Category
  • Infrastructure as a Service (IaaS) - Cloud Computing
  • Infrastructure as a Service (IaaS) - Cloud Storage Services
  • Infrastructure as a Service (IaaS) - Hybrid Cloud
Applicable Industries
  • Telecommunications
Applicable Functions
  • Discrete Manufacturing
  • Logistics & Transportation
Use Cases
  • Building Automation & Control
  • Fleet Management
  • Predictive Maintenance
Services
  • Cloud Planning, Design & Implementation Services
  • System Integration
The Challenge
Key Information Systems, Inc., an IBM Premier Business Partner, needed a flexible, enterprise-class infrastructure to meet diverse client requirements for highly reliable and efficient hybrid cloud services. The company wanted to focus on building the right cloud to meet its clients’ needs, starting with conversations about clients’ specific objectives for business continuity, availability, and performance. The company aimed to provide hybrid cloud offerings for Infrastructure-as-a-Service (IaaS), Disaster Recovery-as-a-Service (DRaaS), and Backup and Recovery-as-a-Service (BRaaS). These services were all designed to scale quickly and dynamically as business needs grow, without clients having to worry about the underlying infrastructure. However, the company faced challenges in delivering high availability, rapid scalability, and customizable security for its hybrid-cloud services.
About The Customer
Key Information Systems, Inc. (KeyInfo) is a leading provider of enterprise-class hybrid cloud services. Based in southern California, the company has been an IBM Premier Business Partner for more than 15 years. KeyInfo has transformed itself from a value-added reseller of on-premises technology to a cloud provider with a full suite of data center capabilities, including private and hybrid cloud offerings, connectivity services, colocation facilities, and managed services. The company focuses on building the right cloud to meet its clients’ needs, with engagements beginning with conversations about clients’ specific objectives for business continuity, availability, and performance.
The Solution
To deliver high availability, rapid scalability, and customizable security for its hybrid-cloud services, KeyInfo depended upon a broad range of IBM servers and storage systems. The infrastructure used a mixture of Power Systems servers, running IBM AIX, IBM i, and Linux, as well as IBM PowerVM virtualization and IBM PowerHA clustering technology. For automated management and tracking of its pay-per-use services, KeyInfo used IBM Cloud Manager for OpenStack software. To optimize data storage for clients, KeyInfo used tiered storage with IBM Storwize V7000 virtualized storage systems and IBM FlashSystem drives to provide extreme flash performance for the most critical applications. The firm also rolled out its Backup-as-a-Service (BaaS) offering, using IBM Spectrum Protect to help manage the day-to-day backup operations.
Operational Impact
  • The hybrid cloud provider can deliver customized offerings for more than 40 midmarket clients.
  • The company can provide services backed by 99.999 percent uptime SLAs and extreme cost efficiency.
  • The company can deliver high availability, rapid scalability, and customizable security for its hybrid-cloud services.
Quantitative Benefit
  • 99.999 percent uptime SLAs
  • Serves more than 40 midmarket clients

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