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LaDOTD's Transformation: From Handheld Devices to Mobile App for Efficient Field Work

Technology Category
  • Functional Applications - Computerized Maintenance Management Systems (CMMS)
  • Robots - Wheeled Robots
Applicable Industries
  • Telecommunications
  • Transportation
Applicable Functions
  • Maintenance
  • Product Research & Development
Use Cases
  • Autonomous Transport Systems
  • Public Transportation Management
Services
  • System Integration
The Challenge
The Louisiana Department of Transportation and Development (LaDOTD) was struggling with the limitations of handheld devices used for capturing field work. The devices had limited functionalities and required manual operations to upload work status. This included physically connecting the devices to docking stations for data synchronization. These processes were not only cumbersome but also led to data loss or inaccuracies. The inefficiency of these devices was slowing down task completion, affecting the overall productivity of the field crews.
About The Customer
The Louisiana Department of Transportation and Development (LaDOTD) is a government agency responsible for the development and maintenance of transportation infrastructure in the state of Louisiana. The agency has a large field crew that carries out maintenance work across the state. Prior to the adoption of the AgileAssets® Work Manager™ mobile app, the field crews were using handheld devices with limited functionalities to capture field work. The inefficiency of these devices was slowing down task completion and affecting the overall productivity of the field crews. LaDOTD was the first agency to go live with Work Manager v7.3 after participating in a beta program.
The Solution
LaDOTD decided to embrace the digital revolution by adopting the AgileAssets® Work Manager™ mobile app. This app extends the functionality of AgileAssets® Maintenance Manager™ to tablets, smartphones, and touch laptops, providing a more flexible and efficient workflow for the field crews. The app allows the crews to manage all aspects of work orders in the field, including visualizing mapped locations, assigning labor and equipment, checking the status of assets and materials, and reviewing daily accomplishments. The app can work in both online and offline modes, enabling the crews to collect data faster and more accurately while avoiding redundant data-entry tasks. The mobile syncing feature ensures that the crews have continual access to updated data, improving the quality of information they provide for decision-making and compliance reporting.
Operational Impact
  • The adoption of the AgileAssets® Work Manager™ mobile app has significantly transformed the operations of LaDOTD. The app has not only made the work of the field crews more flexible but also more efficient. The crews can now manage all aspects of work orders in the field, eliminating the need for manual operations that were slowing down task completion. The app's map-centric interface and the ability to work in both online and offline modes have made data collection faster and more accurate. The mobile syncing feature ensures that the crews have continual access to updated data, improving the quality of information they provide for decision-making and compliance reporting. By automating routine tasks, field workers can now apply their skills to higher-order aspects of their workflows, delivering more value to the agency and to the public.
Quantitative Benefit
  • Faster data collection and sharing through mobile syncing
  • Improved accuracy of data, reducing instances of data loss or inaccuracies
  • Increased efficiency in task completion due to the elimination of cumbersome processes

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