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Blue Yonder > Case Studies > McKesson Canada Optimizes Demand and Supply Planning
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McKesson Canada Optimizes Demand and Supply Planning

Technology Category
  • Analytics & Modeling - Predictive Analytics
  • Analytics & Modeling - Real Time Analytics
  • Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
  • Healthcare & Hospitals
Applicable Functions
  • Logistics & Transportation
  • Warehouse & Inventory Management
Use Cases
  • Demand Planning & Forecasting
  • Inventory Management
  • Predictive Replenishment
Services
  • Data Science Services
  • System Integration
The Challenge
McKesson Canada, a company with annual revenues in the billions, serves millions of customers every day, delivering more than one-third of all prescription drugs in Canada. The company’s global supply chain manages over 250,000 distinct product SKUs. McKesson Canada was challenged to optimize its inbound products, and the inventory in its 13 distribution centers (DCs), via an outdated legacy system. New technology was needed to meet growing customer requirements, support revenue gains, manage supply-side disruptions, and increase accuracy and efficiency. McKesson Canada partnered with Blue Yonder to manage product flow into its DCs, as well as inventory levels. The stakes are high: billions of dollars in product acquisitions and over $1 billion of inventory are managed through Blue Yonder.
About The Customer
McKesson Canada is a healthcare distribution and retail pharmacy leader. With annual revenues in the billions, the company serves millions of customers every day, delivering more than one-third of all prescription drugs in Canada. The company’s global supply chain manages over 250,000 distinct product SKUs. The company was challenged with optimizing its inbound products and the inventory in its 13 distribution centers via an outdated legacy system. They needed new technology to meet growing customer requirements, support revenue gains, manage supply-side disruptions, and increase accuracy and efficiency.
The Solution
Blue Yonder’s combination of industry-standard and specialized, patented demand forecasting algorithms cover every type of sales pattern, including slow-moving SKUs, highly seasonal products and lumpy demand. This capability helps McKesson Canada achieve maximum forecast accuracy, with minimal time and effort from planners. Blue Yonder’s supply planning and replenishment capabilities help McKesson stage the right inventory throughout its distribution network, minimizing stock-outs while maximizing inventory turns. The result is increased service, at a lower inventory investment. Automation enables Blue Yonder to handle much of the heavy lifting and decision making, leaving planners to focus on strategic priorities. In addition, Blue Yonder’s advanced analytics help maintain and even improve performance over time.
Operational Impact
  • Operating cash flow improved by millions of dollars.
  • Significant reduction in inventory.
  • Reduction of over 10% in inbound lines to DCs.
Quantitative Benefit
  • Operating cash flow improved by millions of dollars.
  • Reduction of over 10% in inbound lines to DCs.
  • Fill rates exceed targets by 0.1% on average, and by 1% for new products.

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