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Nebraska Lifestyles Property Management: Unlocking Growth with IoT
Technology Category
- Functional Applications - Computerized Maintenance Management Systems (CMMS)
- Networks & Connectivity - 5G
Applicable Industries
- Buildings
- Equipment & Machinery
Applicable Functions
- Facility Management
- Maintenance
Use Cases
- Inventory Management
- Time Sensitive Networking
Services
- System Integration
- Training
The Challenge
Nebraska Lifestyles Property Management, a local establishment based in Omaha, Nebraska, has been managing over 900 units for over 50 years. The units primarily consist of single-family homes and some smaller multifamily apartment complexes. However, as the company's business objectives became more focused on growth, they found their existing software, Yardi, was holding them back. The software lacked the capabilities to support their growth path and was not user-friendly. The company needed a software solution that could grow with their portfolio and streamline their processes. They also faced challenges in onboarding new property owners, which involved a lot of data entry and operational tasks. The process was time-consuming and prone to errors, which could negatively impact the customer experience.
About The Customer
Nebraska Lifestyles Property Management is a property management company based in Omaha, Nebraska. Established in 1972, the company has been a local establishment for over 50 years. It manages over 900 units, primarily consisting of single-family homes, in addition to some smaller multifamily apartment complexes. The company is focused on growth and plans to expand its portfolio into other markets and states in the coming years. They aim to maintain consistency in their workflows and ensure their teams are aligned as they expand. The company is also committed to providing a seamless and efficient customer experience, from onboarding new property owners to managing maintenance and communication with renters.
The Solution
Nebraska Lifestyles Property Management switched to AppFolio Property Manager, a comprehensive software solution that matched their needs. AppFolio offered a full circle product that could handle all their requirements in one platform, making it more cost-effective and time-saving. The software significantly streamlined the process of onboarding new property owners, reducing the time taken from a day or two to just five minutes. The process became more accurate and provided a better customer experience. AppFolio also offered automated tools for managing maintenance, providing full visibility into work orders and every stage of the move-out process. The software also improved communication with prospective renters and maintained transparency throughout the leasing process. It also offered marketing tools that made the process of premarketing available units seamless.
Operational Impact
Quantitative Benefit
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