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Case Studies > OATS Transit

OATS Transit

Technology Category
  • Platform as a Service (PaaS) - Connectivity Platforms
  • Functional Applications - Remote Monitoring & Control Systems
Applicable Industries
  • Transportation
Applicable Functions
  • Logistics & Transportation
  • Business Operation
Use Cases
  • Fleet Management
  • Predictive Maintenance
  • Remote Asset Management
Services
  • Cloud Planning, Design & Implementation Services
  • Training
The Challenge
OATS Transit faced several challenges, including managing 1.5 million trips a year across 87 out of 114 counties statewide with 650 employees. The organization operated from 8 different office locations, each with its own server, and sought to consolidate these into a single system. Training 600 drivers was another significant challenge. Additionally, OATS Transit wanted to migrate from paper manifests to a comprehensive digital system that could automatically update to meet demand. Before implementing Ecolane, the organization was unaware of its productivity gains and potential system efficiencies.
About The Customer
OATS Transit is a nonprofit organization (501c3) that provides transportation services across 87 out of 114 counties statewide. With 650 employees and 8 different office locations, the organization manages 1.5 million trips a year. OATS Transit is committed to finding cost-effective solutions to improve its operations and service delivery. The organization faced challenges in managing its operations efficiently and sought to transition from paper-based systems to a digital platform to enhance productivity and service quality.
The Solution
OATS Transit implemented Ecolane's Advanced Reporting Functionality and MDTs to provide a paperless solution, saving the agency time, money, and peace of mind. The cloud-based connectivity eliminated the need for on-site servers, reducing costs and improving efficiency. The transition to digital forms and printing logs further saved staff time and expenditures. As a nonprofit, OATS Transit always looks for the most cost-effective solutions. The organization conducted 8 weeks of driver training, totaling 360 hours of in-person training, and provided unlimited access to Ecolane University. The ability to schedule and dispatch while working from home also helped the agency run more efficiently.
Operational Impact
  • The implementation of Ecolane's solutions led to significant operational improvements for OATS Transit. The transition to a paperless system saved the agency time and money, while also providing peace of mind. The elimination of on-site servers through cloud-based connectivity reduced costs and improved efficiency. The digital forms and printing logs further saved staff time and expenditures. The comprehensive driver training program, including 8 weeks of training and 360 hours of in-person sessions, ensured that drivers were well-prepared to use the new system. Unlimited access to Ecolane University provided ongoing support and training resources. The ability to schedule and dispatch while working from home enhanced the agency's operational efficiency.
Quantitative Benefit
  • Increased Rides Per Hour from 1.9 to 2.7 RPH
  • Operational Efficiency Increase of 42%

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