Download PDF
Google > Case Studies > Optimizely Sees Results With Funnel-Stage Remarketing
Google Logo

Optimizely Sees Results With Funnel-Stage Remarketing

Technology Category
  • Analytics & Modeling - Real Time Analytics
Applicable Industries
  • Software
Applicable Functions
  • Sales & Marketing
Use Cases
  • Demand Planning & Forecasting
Services
  • Data Science Services
The Challenge
Optimizely, a leading online A/B testing and experience optimization platform, was seeking a data-driven solution to provide rich user insights and to re-engage users. The company wanted to show customized messages based on a customer’s stage in the relationship with the brand, with the aim of advancing them to the next step in the customer journey. The challenge was to find a granular yet simple way to remarket to visitors at specific points in the sales funnel using a data-driven analytics platform that’s native to Google AdWords.
About The Customer
Optimizely is a leading online A/B testing and experience optimization platform based in San Francisco, California. The company offers innovative, data-driven marketing solutions for its clients. With over 8,000 customers and 7 billion optimized experiences, Optimizely is a major player in the field of online testing and optimization. The company's goal is to provide rich user insights and bring users back by showing customized messages based on a customer’s stage in the relationship with the brand.
The Solution
Optimizely turned to Google Analytics Premium for its remarketing efforts. The first step involved using Google Analytics to create virtual page views to bucket users into funnel stages. This allowed Optimizely to create remarketing lists around different stages of the sales funnel. Once the remarketing lists were created, custom combination lists were created in AdWords. This enabled Optimizely to identify visitors who had created an account but hadn’t yet become paying customers. Once a customer’s funnel stage was identified, Optimizely would show the group an ad encouraging them to participate in a demo or view a free webinar, eventually re-engaging them to take the next step in the conversion path. As a result, nearly every remarketing message was informative, customized, and relevant.
Operational Impact
  • Optimizely's remarketing campaigns represented only 8.1% of its ad spend with Google, but they generated more than 13% of all clicks.
  • The company saw these results while costs-per-click (CPC) was 59% lower than in non-remarketing campaigns.
  • Customer testimonials began to pour in about how much Optimizely’s users loved the ingenuity and creativity that went into personalizing the advertising experience.
Quantitative Benefit
  • Costs-per-click (CPC) 59% lower than in Optimizely’s non-remarketed Google campaigns.
  • With only 8.1% of Optimizely’s ad spend with Google, the remarketing campaign generated more than 13% of all clicks.
  • Successfully moved leads through the funnel.

Related Case Studies.

Contact us

Let's talk!

* Required
* Required
* Required
* Invalid email address
By submitting this form, you agree that IoT ONE may contact you with insights and marketing messaging.
No thanks, I don't want to receive any marketing emails from IoT ONE.
Submit

Thank you for your message!
We will contact you soon.