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Porsche Announces Augmented Reality at Scale, Powered by Atheer

The usual practice for car repairs at a Porsche car dealership is to have a factory representative or regional engineer visit to help diagnose the problem, and sometimes a faulty assembly is shipped back to company HQ for damage analysis. All that costs time and money for customers and dealers alike. 

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  • SUPPLIER
  • Atheer
    Atheer is the pioneer of the AiR™ (Augmented interactive Reality) smart glasses platform, designed to enhance the productivity and safety of deskless professionals at Fortune 1000 companies.The award-winning Atheer AiR platform consists of the following:• AiR Glasses, the world’s most interactive 3D smart glasses• The Android-based AiR OS• The cloud-based, collaboration-centric AiR Enterprise SuiteDevelopers and companies around the world are leveraging the AiR platform and its open AiR SDK (Software Developer Kit) to create enterprise applications and workflows for high value tasks in industrial, energy, healthcare, insurance, construction and logistics industries.
  • TECHNOLOGIES
  • Analytics & Modeling - Virtual & Augmented Reality Software
    Wearables - Augmented Reality Glasses, Headsets & Controllers
  • INDUSTRIES
  • Automotive
  • FUNCTIONS
  • Maintenance
  • USE CASES
  • Remote Collaboration
  • ABOUT CUSTOMER
  • Porsche is a German automobile manufacturer specializing in high-performance sports cars, SUVs and sedans. Porsche AG is headquartered in Stuttgart, and is owned by Volkswagen AG, which is itself majority-owned by Porsche Aut
  • CUSTOMER NAME
  • Porsche
  • CONNECTIVITY PROTOCOLS
  • SOLUTION
  • Atheer-powered “Tech Live Look” was implemented to Porsche's 189 dealers in the United States. The system, which uses Atheer's augmented reality platform and ODG (Osterhout Design Group) R-7 smartglasses, connects dealership technicians to remote experts via smartglasses for a live interaction that it says can shorten service resolution times by up to 40 percent.

    Tech Live Look combines computerized eyewear and augmented reality software to allow remote experts hundreds of miles away to see what a service technician is seeing and provide feedback while the technician works hands-free.

  • DATA COLLECTED
  • Fault Detection, Maintenance Work Orders, Supply Chain Optimization
  • OPERATIONAL IMPACT
  • Impact #1
    [Efficiency Improvement - Customer Service]
    Potential shorter service resolution times by up to 40 percent.
    Impact #2
    Impact #3
  • QUANTITATIVE BENEFIT
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