Download PDF
QlikView Customer Snapshot – Context
Technology Category
- Analytics & Modeling - Real Time Analytics
Applicable Functions
- Product Research & Development
- Quality Assurance
Use Cases
- Predictive Quality Analytics
- Predictive Replenishment
Services
- Data Science Services
- System Integration
The Challenge
Context, a leading technology research company in Europe, was in need of analytical tools that could improve upon spreadsheets and static reports for delivering research to customers. The company was looking for tools that did not have the complexity and delays of traditional OLAP cubes, which would impair the value of reporting. The challenge was to find a solution that could provide dynamic, unrestricted reporting on timely, actionable market intelligence.
About The Customer
Context is the largest independent business and consumer technology research company in Europe. It is among the leading providers of IT fact-based data and competitive analyses on technology markets and channels. The company's customers include major technology vendors, Fortune 500 companies, and financial analysts. Context is headquartered in London, UK, with offices across Europe. The company operates in the media industry.
The Solution
Context deployed QlikView to approximately 30 internal users and 300 customers across Europe. The solution was used for marketing analysis, operational analysis, and Six Sigma/quality analysis. QlikView allowed customers to expedite the analysis of research and provided accelerated product development cycles. It also delivered a differentiating customer service with report analysis capabilities. The company was able to deploy new applications that were up and running in 4 weeks. QlikView Server (64-bit) and Publisher enabled reports as online and email deliverables to customers for dynamic, unrestricted reporting on timely, actionable market intelligence.
Operational Impact
Quantitative Benefit
Related Case Studies.
Case Study
IoT Data Analytics Case Study - Packaging Films Manufacturer
The company manufactures packaging films on made to order or configure to order basis. Every order has a different set of requirements from the product characteristics perspective and hence requires machine’s settings to be adjusted accordingly. If the film quality does not meet the required standards, the degraded quality impacts customer delivery causes customer dissatisfaction and results in lower margins. The biggest challenge was to identify the real root cause and devise a remedy for that.
Case Study
Prevent Process Inefficiencies with Automated Root Cause Analysis
Manufacturers mostly rely on on-site expert knowledge for root cause analysis. When the defective product is sent to lab for analysis, it is laborious and always a post-mortem one. Manufacturers that collect data from IT and OT also need a comprehensive understanding of a variety of professionals to make sense of it. This is not only time consuming, but also inefficiencient.
Case Study
Digitalising QC records
Ready-mix concrete batching plant with seasonal demand 6,000 to 12,000 cu.metre per month.Batch-cycle records for each truck is stored in paper format. 1000 to 2000 truck loads per month, generating ~2000 to 6000 paper records.QC anomaly detection in chemical batch-mixing is manual & time consuming.
Case Study
Automotive manufacturer increases productivity for cylinder-head production by 2
Daimler AG was looking for a way to maximize the number of flawlessly produced cylinder-heads at its Stuttgart factory by making targeted process adjustments. The company also wanted to increase productivity and shorten the ramp-up phase of its complex manufacturing process.
Case Study
CleanTelligent Enhances Janitorial Software Solutions with Infor Birst
CleanTelligent Software, a company that aids in-house and contracted janitorial teams in streamlining communication and improving quality control, faced a significant challenge. Their clients were demanding a more dynamic way to present reporting data. The company's software was primarily used to analyze and summarize a custodial team's performance, replacing a highly manual, paper-driven process. However, the initial differences between service providers in the janitorial industry are often unclear, and the cost of switching is comparatively low. This situation led to high client turnover, with a janitorial company's customer lifetime averaging four years or less. CleanTelligent needed to improve the customer experience with dynamic dashboards and reporting, retain customers through predictive analysis, capitalize on advanced analytics capabilities to build market differentiation, and improve client retention rates.
Case Study
Digitization of Pharmaceutical Packaging Machines: A Case Study of CVC Technologies
CVC Technologies, a leading manufacturer of pharmaceutical packaging machines, was seeking an end-to-end IoT solution to fully digitize their pharmaceutical liquid filling and capping machines. The company aimed to enhance the safety of their equipment, introduce digital maintenance capabilities, and gain visibility into machine status from anywhere at any time. The challenge was to find a solution that could provide real-time visibility into the machine's status, deliver direct cloud connectivity and digital services, and simplify all aspects of the machine's lifecycle, from engineering to maintenance.
