Download PDF
QlikView Customer Snapshot – Schenker
Technology Category
- Analytics & Modeling - Predictive Analytics
- Analytics & Modeling - Real Time Analytics
Applicable Industries
- Transportation
Applicable Functions
- Logistics & Transportation
- Quality Assurance
Use Cases
- Supply Chain Visibility
- Predictive Maintenance
Services
- Data Science Services
- System Integration
The Challenge
Schenker, a leading provider of integrated logistics services, was facing several challenges. The company wanted to maintain its status as one of the world's leading providers of integrated logistics services. It aimed to improve customer service quality with reliability and on-time delivery rates. Additionally, Schenker wanted to maximize cost efficiencies while minimizing its environmental footprint. The company needed a solution that could help it track and report on the status, location, and timing of shipments to improve on-time delivery and track container loads to ensure moving at capacity and minimizing fuel and environmental costs.
About The Customer
Schenker is a leading provider of integrated logistics services in land operations, worldwide air and sea freight, and all the associated logistics services. The company is headquartered in Kelsterbach, Germany. It has achieved approximately $11.5 billion in revenue with 42,000 employees. The company operates in the Transportation & Logistics industry. Schenker is committed to maintaining its status as one of the world's leading providers of integrated logistics services. It aims to improve customer service quality with reliability and on-time delivery rates. Additionally, the company is focused on maximizing cost efficiencies while minimizing its environmental footprint.
The Solution
Schenker deployed QlikView to approximately 750 users across three functions in Europe. The functions included Supply Chain Analysis, Financial Analysis, and Six Sigma Analysis. For Supply Chain Analysis, QlikView was used to track and report on the status, location, and timing of shipments striving to improve on-time delivery. It also tracked container loads to ensure moving at capacity and minimizing fuel and environmental costs. For Financial Analysis, QlikView was used to track cash flow indicators for elapsed order-to-invoice time to monitor cost efficiency levels. For Six Sigma Analysis, QlikView acted as a check and balance on shipment data tracked in its in-house tracking system. It drilled into shipment data to find out where and why delays occurred to identify areas for process improvement. The implementation was rapid, taking place in a matter of weeks. Schenker leveraged QlikView Server (64-bit) and Publisher to aggregate data from a suite of systems, including Navision, Excel, and an in-house tracking system on IBM System i (AS/400).
Operational Impact
Related Case Studies.
Case Study
Airport SCADA Systems Improve Service Levels
Modern airports are one of the busiest environments on Earth and rely on process automation equipment to ensure service operators achieve their KPIs. Increasingly airport SCADA systems are being used to control all aspects of the operation and associated facilities. This is because unplanned system downtime can cost dearly, both in terms of reduced revenues and the associated loss of customer satisfaction due to inevitable travel inconvenience and disruption.
Case Study
IoT-based Fleet Intelligence Innovation
Speed to market is precious for DRVR, a rapidly growing start-up company. With a business model dependent on reliable mobile data, managers were spending their lives trying to negotiate data roaming deals with mobile network operators in different countries. And, even then, service quality was a constant concern.
Case Study
Digitize Railway with Deutsche Bahn
To reduce maintenance costs and delay-causing failures for Deutsche Bahn. They need manual measurements by a position measurement system based on custom-made MEMS sensor clusters, which allow autonomous and continuous monitoring with wireless data transmission and long battery. They were looking for data pre-processing solution in the sensor and machine learning algorithms in the cloud so as to detect critical wear.
Case Study
Cold Chain Transportation and Refrigerated Fleet Management System
1) Create a digital connected transportation solution to retrofit cold chain trailers with real-time tracking and controls. 2) Prevent multi-million dollar losses due to theft or spoilage. 3) Deliver a digital chain-of-custody solution for door to door load monitoring and security. 4) Provide a trusted multi-fleet solution in a single application with granular data and access controls.
Case Study
Vehicle Fleet Analytics
Organizations frequently implement a maintenance strategy for their fleets of vehicles using a combination of time and usage based maintenance schedules. While effective as a whole, time and usage based schedules do not take into account driving patterns, environmental factors, and sensors currently deployed within the vehicle measuring crank voltage, ignition voltage, and acceleration, all of which have a significant influence on the overall health of the vehicle.In a typical fleet, a large percentage of road calls are related to electrical failure, with battery failure being a common cause. Battery failures result in unmet service agreement levels and costly re-adjustment of scheduled to provide replacement vehicles. To reduce the impact of unplanned maintenance, the transportation logistics company was interested in a trial of C3 Vehicle Fleet Analytics.
Case Study
3M Gains Real-Time Insight with Cloud Solution
The company has a long track record of innovative technology solutions. For example, 3M helps its customers optimize parking operations by automating fee collection and other processes. To improve support for this rapidly expanding segment, 3M needed to automate its own data collection and reporting. The company had recently purchased the assets of parking, tolling, and automatic license plate reader businesses, and required better insight into these acquisitions. Chad Reed, Global Business Manager for 3M Parking Systems, says, “With thousands of installations across the world, we couldn’t keep track of our software and hardware deployments, which made it difficult to understand our market penetration.” 3M wanted a tracking application that sales staff could use to get real-time information about the type and location of 3M products in parking lots and garages. So that it could be used on-site with potential customers, the solution would have to provide access to data anytime, anywhere, and from an array of mobile devices. Jason Fox, Mobile Application Architect at 3M, upped the ante by volunteering to deliver the new app in one weekend. For Fox and his team, these requirements meant turning to the cloud instead of an on-premises datacenter. “My first thought was to go directly to the cloud because we needed to provide access not only to our salespeople, but to resellers who didn’t have access to our internal network,” says Fox. “The cloud just seemed like a logical choice.”