Rethink Recruitment: Streamlining Operations with IoT

Technology Category

Application Infrastructure & Middleware - Data Exchange & Integration
Platform as a Service (PaaS) - Application Development Platforms

Applicable Industries

Buildings
Telecommunications

Applicable Functions

Procurement
Sales & Marketing

Use Cases

Inventory Management

Services

System Integration

The Challenge

ReThink Recruitment, a rapidly growing IT recruitment agency, was facing challenges with its existing customer relationship management (CRM) and email solution. The system was not able to effectively track communications between recruiters and candidates, leading to performance issues. The company's Operations Director, Tim Jacob, was in search of a more reliable and intuitive solution that could integrate with existing ReThink business applications and software in both front and back office. Additionally, the company needed a system that allowed employees to work remotely without any loss in productivity. The solution also needed to be highly scalable to accommodate the company's expansion plans without adding to the cost and complexity.

About The Customer

ReThink Recruitment is a branch of The ReThink Group, a provider of resourcing solutions and recruitment to the IT industry. The company, formed in 2005, has been recognized as the best IT recruitment agency in 2007 and has continued to grow since then. With a team of 150 staff who are all shareholders in the company, ReThink Recruitment operates in the business and technology sectors across the UK and Dubai. The company is known for its professional and effective service to clients and candidates.

The Solution

ReThink Recruitment identified that a Software-as-a-Service (SaaS) solution could meet many of their requirements. This solution could be accessed via an internet browser, allowing employees to work from anywhere with an internet connection. It also facilitated the quick and easy addition of new users. With a SaaS solution, the back office IT would be managed by the service provider, reducing the need for in-house IT resources. ReThink was also attracted by the range of software available on the Bullhorn Marketplace, including job posting and candidate search from Broadbean, a provider they had previously had success with. Once a third-party software solution is fully verified by Bullhorn and made available in the Marketplace, it can be seamlessly integrated into the Bullhorn platform.

Operational Impact

The implementation of the SaaS solution has brought about significant operational improvements for ReThink Recruitment. The enhanced analytics reporting has provided valuable insights into industry patterns, enabling recruiters to identify emerging trends within their sectors. The company has also been able to use Bullhorn to forecast and understand where and how it will fill vacancies and source candidate data, giving them a competitive edge in the market. The integration with Broadbean has increased job posting efficiency and reduced advertising costs. The SaaS platform has also reduced IT system and integration costs, particularly in the company's newly acquired offices. The ability to customize the platform to fit ReThink's business processes has been a major advantage, ensuring that the platform can evolve with the company's growth.

Quantitative Benefit

Since implementing Bullhorn in February 2011, the platform has been deployed throughout the recruiter’s offices in the UK and Dubai.
The platform has supported a series of acquisitions made by the company.
Bullhorn has reduced the time dedicated to sales and candidate sourcing, especially with the Broadbean integration which has saved ReThink money on advertising and increased job posting efficiency.