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Nintex > Case Studies > Revolutionizing Business Operations with Automation: A Case Study on Colep Consumer Products
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Revolutionizing Business Operations with Automation: A Case Study on Colep Consumer Products

Technology Category
  • Functional Applications - Manufacturing Execution Systems (MES)
  • Infrastructure as a Service (IaaS) - Cloud Middleware & Microservices
Applicable Industries
  • Consumer Goods
  • Finance & Insurance
Applicable Functions
  • Procurement
  • Product Research & Development
Use Cases
  • Leasing Finance Automation
  • Material Handling Automation
Services
  • System Integration
  • Training
The Challenge
Colep Consumer Products (Colep CP), a leading global manufacturer in the Cosmetics, Personal Care, and Home Care market segments, sought to leverage its focus on innovation to drive efficiency gains across its operations. With over 1000 employees and five strategic locations across Brazil, Germany, Mexico, Poland, and Portugal, the company faced challenges in ensuring consistent, efficient, and centralized processes. The first project to be automated was one of the most complex processes at Colep CP – investment requests. Despite the promising outcomes and tangible improvements projected, the team initially encountered apprehension towards the project, a common occurrence in organizations embarking on large-scale transformation projects. Some users found the system's simplicity underwhelming, and robust change management strategies were required to successfully deliver the project.
About The Customer
Colep Consumer Products (Colep CP) is a leading global manufacturer in the Cosmetics, Personal Care, and Home Care market segments. The company is known for its high focus on innovation, which is evident in the quality of the over half a billion products it produced in 2022. With an employee count exceeding 1000, and five strategic locations spanning Brazil, Germany, Mexico, Poland, and Portugal, Colep CP is well positioned to support its customers across the globe. The company's customers are spread across diverse industries and geographies, and they benefit from the accelerated pace at which their needs are now met due to the company's newfound efficiency.
The Solution
Nintex was selected by Colep CP as their automation solution. The project team at Colep CP gathered the people most involved in current processes and conducted pre-development workshops with solution operators to gain a deep understanding of what was needed from the new system. This collaboration fostered a culture of knowledge exchange and partnership. The automation tool was introduced, and the project team reduced the number of actively engaged operators to two – one from finance and one from accounting. This ensured that the development team always had access to the expertise of the operators and that no important details were lost from the system discovery sessions. The streamlined processes were visually showcased to the team, aiding non-development members in translating their mathematical acumen into deliverables that could be built into the system by the developers. The project, which spanned 12 months, involved the collaboration of internal and external developers working in agile sprints.
Operational Impact
  • The automation solution provided by Nintex has brought about significant operational benefits for Colep CP. The solution has unified disparate elements – people and systems – and has simplified complex processes. The automation system has also brought about a unique synergy by involving users in the change process, thereby fostering a culture of knowledge exchange and partnership. The system has also provided a centralized and standardized interface for users across the globally distributed workforce, acting as a bridge between teams, locations, and hierarchies. The impact of the success of the investment project has radiated beyond finance, with departments such as procurement, customer service, marketing, research and development, health & safety, and warehouse also simplifying and aligning their processes through the automation system. The transformation journey has delivered benefits to staff, customers, and suppliers, and stands as a testament to the transformative power of innovation, cooperation, and automation.
Quantitative Benefit
  • Investment request processing time was reduced by 50%, from one month to 15 days on average.
  • Urgent projects can be fast-tracked, needing little to no approval, resulting in a turnaround in just a few days.
  • The automation streamlined the process with matrix-based budgets and approver determinations, managing ten different forms and ten different workflows, and is fully integrated with SAP, delivering daily updates to users.

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