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Revolutionizing Energy Efficiency: A Case Study on Simple Energy
Technology Category
- Platform as a Service (PaaS) - Application Development Platforms
- Sensors - Utility Meters
Applicable Industries
- Electrical Grids
- Utilities
Applicable Functions
- Maintenance
- Sales & Marketing
Use Cases
- Time Sensitive Networking
- Water Utility Management
Services
- System Integration
The Challenge
Simple Energy, a company that provides a SaaS platform for managing Energy Efficiency Partner (EEP) programs for utility companies, was facing a significant challenge. As the company expanded, offering energy products to 26 different utility marketplaces, it found that its existing integrations were not scalable. The company had invested in leading applications such as Salesforce, NetSuite, and Shopify, each playing a crucial role in key business processes. However, the problem was how to get these systems to function together, avoiding data exports and manual data entry. The company relied on custom integrations to move data across the application, which was hard to maintain and required constant maintenance with each new software update. Each iteration cost Simple Energy time and resources that might be better spent on innovation rather than putting out fires.
About The Customer
Simple Energy is a company that is revolutionizing how utilities engage with their customers with an innovative platform that manages Energy Efficiency Partner programs. Established in 2010, Simple Energy provides a SaaS platform, which offers an array of solutions that assist utility companies in activating their EEP programs. Once implemented, utility companies have a prebuilt foundation upon which to build out the entire EEP program apparatus, including utility-branded marketplaces, Rebates-as-a-Service, and much more. As municipalities across the country impose more energy-conscious initiatives incentivized by grants, the utility is responsible for tracking necessary data. In this environment, Simple Energy has expanded impressively, offering energy products to 26 different utility marketplaces.
The Solution
Simple Energy worked with RSM and Celigo to map key business processes for automation. The solution focused on optimizing the lead-to-cash process for the B2B sales cycle of selling a software platform, removing order entry bottlenecks for the B2C business, and providing visibility across the supply chain, linking third-party logistics data to the core NetSuite ERP. One of the most immediate benefits Simple Energy employees recognized when first introducing Celigo’s integrator.io to the setup was the ease and simplicity in implementing integrations. With integrator.io’s intuitive tools and dashboard, even without a systems background, users can establish data-exchanges between NetSuite and Shopify quickly and confidently. Simple Energy has integrated all 26 Shopify instances so they can all be managed from a single NetSuite ERP platform. In fact, Celigo’s solutions have been so extendable that Simple Energy plans to integrate all of their systems through the integrator.io platform, from CRM to Accounting to Fulfillment.
Operational Impact
Quantitative Benefit
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