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Deposco > Case Studies > RIM Logistics' Massive Growth with Deposco's IoT Solution
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RIM Logistics' Massive Growth with Deposco's IoT Solution

Technology Category
  • Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
  • Marine & Shipping
  • Transportation
Applicable Functions
  • Logistics & Transportation
  • Warehouse & Inventory Management
Use Cases
  • Last Mile Delivery
  • Transportation Simulation
Services
  • Cloud Planning, Design & Implementation Services
The Challenge

RIM Logistics, a leading 3PL provider since 1997, found itself on the brink of a technological precipice in 2017. The company was operating on outdated technology and was hesitant to transition to cloud-based solutions. However, the team recognized the need to upgrade their systems to retain and attract new customers. They needed more than just basic scanning capabilities; they needed a system that could offer flexibility, cloud technology, and accessibility from anywhere. The goal was to expand their customer base into the business-to-consumer (B2C) market, but they needed to find the right partner to make this leap.

About The Customer

RIM Logistics is a third-party logistics provider that has been a leader in international and domestic shipping since 1997. In 2017, the company was facing a technological challenge, operating on outdated technology and hesitant to transition to the cloud. However, they recognized the need to upgrade their systems to retain and attract new customers. They aimed to expand their customer base into the business-to-consumer (B2C) market, but needed to find the right partner to make this leap. They needed a system that could offer flexibility, cloud technology, and accessibility from anywhere.

The Solution

RIM Logistics chose Deposco as their partner due to its ability to serve multiple types of customers and its automation and tracking capabilities in a scalable, best-in-class warehouse management solution. Deposco's intuitive user interface allowed RIM to set up customer integrations independently, which became a key selling feature for them. This enabled RIM to quickly and efficiently onboard new clients, cutting their customer onboarding time in half. Deposco's flexible platform, which provides complete inventory visibility from anywhere in the world, enabled RIM Logistics to drastically grow its client base, not only into the B2C space but at a 9x customer growth rate.

Operational Impact
  • The implementation of Deposco's solution led to significant operational improvements for RIM Logistics. The company was able to serve multiple types of customers due to the flexibility of the system. The automation and tracking capabilities of the solution provided a best-in-class warehouse management system that was scalable to the company's needs. The intuitive user interface allowed RIM to set up customer integrations independently, which became a key selling point for prospective clients. The platform's flexibility and complete inventory visibility from anywhere in the world enabled RIM to drastically expand its client base.

Quantitative Benefit
  • Top line growth of 66.67% within two years

  • 50% decrease in client onboarding time

  • 9x increase in customers

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