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Nintex > Case Studies > Roche Diagnostics Streamlines Operations with IoT Automation
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Roche Diagnostics Streamlines Operations with IoT Automation

Technology Category
  • Analytics & Modeling - Process Analytics
  • Cybersecurity & Privacy - Security Compliance
Applicable Industries
  • Life Sciences
  • Pharmaceuticals
Applicable Functions
  • Logistics & Transportation
  • Quality Assurance
Use Cases
  • Last Mile Delivery
  • Supply Chain Visibility
Services
  • System Integration
  • Training
The Challenge
Roche Diagnostics, one of the fastest-growing pharmaceutical companies in Singapore, was facing challenges due to its rapid growth. The company needed to digitize its processes for better visibility and efficiency. The growth brought on a set of challenges to scale appropriately and the company needed flexible solutions that would evolve with the fast-paced company and clear the way for important research and advances in the field of diagnostics. Roche was looking for business process rationalization, end-user efficiency, mobile integration, better process compliance and visibility. The company was dealing with mounds of paperwork and was in need of a solution to streamline its operations.
About The Customer
Roche Diagnostics is a world leader in the pharmaceutical industry, developing medicines and diagnostics that help patients live longer, better lives. The company is based in Singapore and is one of the fastest-growing pharmaceutical companies in the region. As the pharmaceutical landscape undergoes constant change, evolving regulatory compliance, and industry disruption, Roche Diagnostics is always looking for ways to modernize and streamline its operations to maintain its leading position in the industry.
The Solution
Roche Diagnostics turned to K2 Software to modernize and streamline workflows across the organization. Using Nintex K2 Five, Roche automated simple travel requests, to complex processes, like its 60,000 annual requests for delivery of goods. Renevey and his teams built Nintex K2 Five workflow applications for everything from simple processes, like travel requests and training approvals, to complex, long-running processes. With more than 20 workflows providing end-to-end process management, Roche has seen dramatic improvements in daily operations. The automation has helped the company reduce turnaround times and improve traceability with end-to-end process oversight.
Operational Impact
  • The implementation of Nintex K2 Five workflow applications has significantly improved Roche Diagnostics' daily operations. The automation has not only reduced turnaround times but also improved traceability with end-to-end process oversight. This has ensured process standardization across the organization, locking in regulatory compliance. The solution has also provided the company with the flexibility to evolve with the fast-paced pharmaceutical industry, clearing the way for important research and advances in the field of diagnostics.
Quantitative Benefit
  • Reduced turnaround times from days to hours
  • Automated 60,000 annual requests for delivery of goods
  • Implemented more than 20 workflows providing end-to-end process management

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