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Samsara > Case Studies > U.S. Logistics Solutions Empowers Drivers with Mobile-First Technology, Saving Time and Money
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U.S. Logistics Solutions Empowers Drivers with Mobile-First Technology, Saving Time and Money

Technology Category
  • Networks & Connectivity - Gateways
  • Robots - Wheeled Robots
Applicable Industries
  • Telecommunications
  • Transportation
Applicable Functions
  • Logistics & Transportation
  • Warehouse & Inventory Management
Use Cases
  • Last Mile Delivery
  • Transportation Simulation
Services
  • Training
The Challenge
U.S. Logistics Solutions, a final-mile logistics company, was facing significant challenges due to their use of several disconnected, legacy systems. These systems were inefficient, provided limited visibility into their operations, and lacked customizability for their workforce. The company's processes were largely manual and relied on paper logs and reports, which were error-prone and time-consuming. Lack of visibility from the cab to their warehouses posed another challenge. Without insight into how their drivers were performing or what was happening in their terminals, training opportunities for their team were limited. The company needed an advanced solution to improve their productivity, safety, and employees’ experience.
About The Customer
U.S. Logistics Solutions is a final-mile logistics company serving the eastern half of the United States. The company employs over 1,600 drivers and warehouse workers to support their fleet of 570 trucks across 19 terminals. Their biggest priority and challenge is hiring and retaining quality drivers to sustain their business. Prior to implementing Samsara, the company was using several disconnected, legacy systems that were inefficient and provided limited visibility into their operations.
The Solution
U.S. Logistics Solutions chose Samsara for its ease of use and robust capabilities. The Connected Operations™ Cloud brought to their business self-installing Vehicle Gateways, Dual-Facing AI Dash Cameras, and third-party tablets across their entire fleet in just three months. Now, they have a holistic view of their fleet and terminals to improve safety, boost productivity, and increase employee engagement. The company followed a few best practices that helped ensure a smooth implementation, including building out a phased rollout plan, maintaining strong communication with their teams, and holding themselves accountable to milestones. They also leaned on local managers across their 19 locations to train employees and build buy-in with Samsara.
Operational Impact
  • The implementation of Samsara's solutions has significantly improved U.S. Logistics Solutions' operations. The company now has a holistic view of their fleet and terminals, which has improved safety, boosted productivity, and increased employee engagement. The ease of the system has reduced stress for drivers and made them less likely to rush through their inspections and get injured. The company has also been able to go nearly paperless, which has saved significant time and reduced errors. The ability to control access to non-essential apps has reduced data usage and driver distractions, while the use of AI Dash Cams has provided insight into driver behavior and helped reduce risky behavior. Finally, the installation of Samsara Site Visibility in their terminals has extended visibility from their vehicles to their warehouses, helping to prevent theft.
Quantitative Benefit
  • Achieved a 70% reduction in data usage by controlling access to non-essential apps
  • Lowered preventable collision rates by 15% year-over-year
  • Reduced average driver call time by 80%, from 25 minutes to 5 minutes

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