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Zscaler and Okta: Powering Salmat’s Cloud-First Initiative
Technology Category
- Cybersecurity & Privacy - Cloud Security
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
- National Security & Defense
- Telecommunications
Applicable Functions
- Maintenance
- Sales & Marketing
Use Cases
- Tamper Detection
- Traffic Monitoring
Services
- Cloud Planning, Design & Implementation Services
- System Integration
The Challenge
Salmat, a leading Australian marketing services company, was grappling with a complex and outdated IT infrastructure. The company had grown organically and through acquisitions, resulting in a mixed bag of systems with no real standards, unsustainable customizations, and complicated integrations. The IT team was spending most of its time on maintenance tasks such as patching web proxies and updating security software, rather than focusing on delivering client solutions. The company was also struggling with product renewals and version upgrades. The outdated enterprise resource planning (ERP) system was a particular challenge. After implementing a cloud-based ERP solution, Workday, the company saw the value of the cloud and decided to embark on a full-scale cloud conversion initiative. However, they faced a security dilemma as they were unable to implement single sign-on for Workday with the existing on-premises solution.
About The Customer
Salmat is a leading ASX listed Australian marketing services business. The company partners with its clients to help them with the constant pressure of acquiring and servicing their customers. With media, digital and customer service capabilities, Salmat has the right solutions for their clients, enabling them to Reach, Convert and Serve their customers. The company has been on a transformative journey over the past few years, with a solid track record since 1979 and more than 6,000 clients. Salmat has grown organically and by acquisition, and operates across 20 sites in Australia, New Zealand, The Philippines, and Sri Lanka, with over 3,500 users.
The Solution
Salmat chose to implement Okta Identity Cloud, a cloud-based solution, to address the security issue. Okta’s adaptive authentication capability enabled Salmat to use a variety of methods to prompt for authentication and assign two-factor policies for groups and locations where it was needed most. The successful deployment of Okta gave the team the confidence to replace its unwieldy on-premises web proxy servers with a cloud-based solution. After a successful proof of concept, Salmat selected Zscaler Internet Access, part of the Zscaler Cloud Security platform. The Zscaler rollout enabled Salmat to reduce the overhead of web proxy management and focus resources on more valuable initiatives. The service is managed centrally and maintenance is consistent, streamlined, and significantly easier. The integration of Okta and Zscaler was simple and fast, providing seamless user-centric protection.
Operational Impact
Quantitative Benefit
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