Allstate Moving Systems, a rapidly growing third-party logistics (3PL) provider, was facing challenges with their existing manual process of managing their customers through Excel. The company was outgrowing this system and needed a solution that would not only fit their current business needs but also allow them to scale as they grew. They were using a legacy software system to manage inventory without billing automation and captured billing using Excel. This led to limited visibility of dock appointments, causing them to waste time manually verifying dock appointments and leading to unexpected surges. The company was in dire need of a scalable warehouse management system (WMS) to boost operational efficiencies.

Trekka Logistics, a company specializing in servicing small businesses, was facing a challenge in providing the same level of service that an enterprise business would receive. The company was founded to cater to the ecommerce and distribution needs of small and emerging businesses, which often did not receive the necessary services from their previous fulfillment partners due to their relatively lower order volumes. Trekka Logistics aimed to offer a space for these companies to grow, but this required a warehouse management system (WMS) with a high degree of flexibility in their workflows. Automation was crucial for operating at scale, but the company also needed to be dynamic enough to provide a high level of customization to their customers.

Quality Distribution, a player in the highly competitive third-party logistics sector, was facing significant challenges that were hindering its growth potential. The company was relying on a 20-year-old, on-premises warehouse management system that was not only unreliable but also expensive to maintain. This outdated system was incompatible with the needs of modern customers, making it difficult for the company to stay competitive. Additionally, Quality Distribution was heavily dependent on manual processes to manage daily operations. These processes were rapidly becoming unsustainable, posing a threat to the company's ambitious growth targets.