Friendly Technologies

Friendly Technologies is a leading provider of carrier-class platforms for IoT, Smart Home, and TR-069 device management.

Friendly has been providing TR-069 device management solutions to carriers and service providers since 2007. When IoT and the Smart Home first emerged, Friendly leveraged its experience and extended its offering to the IoT and Smart Home markets. Today, Friendly provides a unified IoT platform for management of LWM2M, MQTT, OMA-DM, and TR-069 devices – and a full solution for the Smart Home.

Friendly’s platforms enable its customers to generate new revenue streams in the Smart Home and IoT markets, such as Utilities, Transportation, Smart cities, and more.

Friendly’s traditional TR-069 ACS for carriers and xSPs improves the customer experience, reduces costs, provisions new devices, monitors QoE, and configures and updates Firmware remotely, while offering data insights to service providers.

Friendly Technologies, whose device management and IoT solutions are installed by over two hundred service providers and IoT companies worldwide, has been recognized by Frost & Sullivan as a Global Leader in Unified Device and Smart Home Management.

Friendly Technologies implements “best of breed” approach which simplifies and streamlines the deployment, support and management of any types of devices (“things”) and sensors. It offers a single centralized management of all the devices regardless of their type and manufacturer.

Accelerated Time-to-Market with Unique "Smart Layer" Technology

Thanks to its unique "Smart Layer" technology, Friendly eliminates the need for costly development and integration efforts when adding new device types. This feature eliminates the need to study in-depth device management protocol, develop complicated scripts, and integrate to OSS and other systems, dramatically reducing the Total Cost of Ownership (TCO) and enabling quicker market share capture and gain of a significant competitive edge.

Support Cost Reduction

Friendly's unique Automatic Problem Resolution technology dramatically reduces support calls by diagnosing problems and automatically solving them. It features support automation scripts to solve problems automatically before the subscriber calls support.

Ensuring Security of Home Networks

In a recent study of worldwide TR-069 ACS implementations conducted by Check Point, a global leader of Internet Security, Check Point’s Malware and Vulnerability Research Group uncovered security flaws in solutions of TR-069 device management vendors. It was found that by gaining access to TR-069 ACS (servers), hackers or intelligent agencies could potentially compromise millions of routers and the home networks they serve.