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MindTickle
Overview
HQ Location
United States
Year Founded
2012
Company Type
Private
Revenue
$10-100m
Employees
201 - 1,000
Website
Twitter Handle
Company Description
Mindtickle helps businesses grow revenue and retain customers by improving performance in sales and customer support teams. Its award-winning Revenue Enablement Platform combines on-the-job learning with customer engagement activities.
IoT Snapshot
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Technology Stack
MindTickle’s Technology Stack maps MindTickle’s participation in the IoT Technology stack.
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Devices Layer
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Edge Layer
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Cloud Layer
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Application Layer
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Supporting Technologies
Technological Capability:
None
Minor
Moderate
Strong
Case Studies.
Case Study
Wärtsilä Powers Global Sales Agility with Data-Driven Sales Enablement
Wärtsilä, a global leader in smart technologies and complete lifecycle solutions for the marine and energy markets, was facing a communication bottleneck due to its global operations. The company's sales cycles could run up to five years, and the rapid changes in the marine and energy sectors due to factors like climate change and regulatory requirements made it crucial for the sales teams to stay updated. However, the company's traditional learning management system (LMS) was unable to deliver mobile, instant accessibility, which was necessary for the sales teams to keep up with the industry changes.
Case Study
PriceLabs Uses Mindtickle Call AI to Train, Onboard Reps, and Fine-Tune Products
PriceLabs, a leading revenue management platform for vacation and short-term rentals, was seeking a solution to record customer calls. The aim was to uncover customers’ sentiment and gain insight into their needs. The product team felt that there were new solutions that weren’t being adequately pitched. Recorded calls would help PriceLabs share feedback with the product team and also help identify where the team was missing the mark on explaining its product. This was particularly important as PriceLabs had doubled its team in the previous six months, and planned to double the team again in the following six months.
Case Study
Menemsha Group Transforms its GTM Strategy with Mindtickle accounting for 95% of licensing revenue
Menemsha Group started as a traditional sales training company, hosting live workshops and webinars for its client base of IT recruiting companies. Clients loved the content, but had no way to measure results of the training over time. Beyond the half-, full-, or multi-day session, there was no method for quantifying or certifying knowledge. Additionally, Dan Fisher, Menemsha Group’s founder, needed to re-evaluate his content delivery methods with the goal of being able to scale his business and take on new clients without the drastic additional headcount required for in-person training. He also needed a way to deliver a quantifiable service so that clients engage with him on an ongoing basis, rather than one-and-done training sessions. Menemsha Group reached a point where it was only generating revenue when Fisher and his team were out in front of customers, working around the clock—and burnout was setting in. In an effort to scale the business without increasing work hours, they experimented with different learning management systems (LMS), all of which they found to simply serve as content repositories.